Reviews for Pics Pub and Pizzeria in Holyoke, MA
I love this place. However the process for takeout is horrible. Why not offer takeout through door dash? Your bartenders are... swamped making drinks and getting takeout orders while waitresses are standing around in the front. Maybe hire someone for takeout orders. I stood at the end of the bar for over 20 mins waiting for my takeout order that I called In 30 min prior. Theprocess is not good, but your Buffalo chicken calzones are amazing! Thanks Read more
I thoroughly enjoyed some late night pizza here after watching the Patriots get beat. A cold drink from here and a couple slices... and anyone will be feeling better! Read more
I order a steak from here every month. The quality of the steak and the preparation are normally excellent. However, this last... order took an extra half hour for it to be ready. I ordered to go and when I arrived home I discovered the steak was wayovercooked. It was like eating leather. I am hoping this was a one time mistake. If not I will be placing my orders elsewhere.Other than this one time cooking error the food has been good. The takeout setup could use some improvements. You have to walkup to a very busy bar to let them know you have an order to pickup. These are all bar tenders who I know make their money ontips and certainly they make more tips on drinks than the occasional food order to go. So it usually takes some time for one ofthe bartenders to get to you. I don't put any blame on the bartenders, I feel management should probably pass the to go ordersonto a hostess or cashier. Read more
.49 cents wings all day on menu then charged 12 bucks for 10. Informed they needed to update menu ?Also owner unaware ice... machine should be cleaned as health inspector was there? I?ll eat my lunch elsewhere . Wings were good Read more
Honestly WORST PIZZA I?VE EVER TASTED!!! Pepperoni tasted like they had expired like 6 months ago. My boyfriend normally doesn?t... complain about anything, he took one bite and he was so upset that threw the whole large pizza away in a parking lot, I told himto get it and put it in a trash can, he also ordered wings and didn?t dare eat them. Absolutely gross!!! Read more
Local pub serving good pub food and pizza. Friendly place to have a drink . Mostly quiet during the day with the blue-hairs... nursing their drinks, playing keno and watching the news. Lively at night with a mixed-age crowd. Read more
This was walking distance from Jay's B&B & highly recommended. Jay said the specials were ????????????? They were sold out so I... believe him! The pizza tho....wow. So good. The service was great - genuine & kind. I was having a rough day & it showed... thewaitress was spot on. The crowd was friendly....there was a table of locals that were living it up! Karaoke had just started &I could hear tables talking about what song they were gonna sing(not!). Very friendly clientele. Definitely a great place tohave a drink & dinner. Read more
I feel that this review has more to do with a lack of staffing and or inexperienced Servers. Ordered a baked haddock special... and got just the fish and nothing else, they forgot the side salad and other entree items and a kids dish. They were able tomake the kids dish on the fly but due to over hungry kids we just had to deal with the fish and nothing else. The fish was goodbut would have been more filling with what was supposed to come with it. Read more