Menu for Pollo Tropical - Hollywood, FL | Sirved
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Open:10:30 AM - 11:00 PM
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Cuisines:
Caribbean Latin American
Caribbean Latin American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Healthy options, Late-night food, Small plates, Vegetarian options, Casual, Kids menu, Good for kids, Drive-through, Wi-Fi, Quick bite, Comfort food, Dine-in, Dinner, Popular Dinner, Lunch, Staff required to disinfect surfaces between visits, Popular Lunch, Mask required, Staff wear masks, Good for groups, Catering, Solo dining, Usually a wait, Curbside pickup, Family-friendly, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Brunch, Dessert,Read more
Pollo Tropical in Hollywood, FL, is a Caribbean restaurant with average rating of 3.8 stars. Curious? Here’s what other visitors have to say about Pollo Tropical. Today, Pollo Tropical will be open from 10:30 AM to 11:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (954) 987-8976.
Enjoy your favorite dish at home by ordering from Pollo Tropical through Uber Eats or DoorDash.
Looking for something specific? Pollo Tropical includes vegetarian dietary options.
Want to try somewhere similar? Check out what It's Just Wings and Wendy's have to offer.
Got a favorite dish here? Let us know, and leave a review!
Additional Information
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Payment Options
Credit, Debit, Apple Pay, Google Pay
Was not too happy with my food. The chicken was extremely dry and way overcooked. I pick up food from this location all the... time. Latley the food has not been good at all. I don't think I will be going anymore. It's sad because we pay so much for ourfood. Also the dining room has been closed for months and the drive is always packed. Today I waited almost 30 min. Inline..???? I hope they get things straightened out.. Read more
My usual is their chicken soup, but I wanted to try something different. After greeting a male employee behind the counter, I... ordered a crispy chicken sandwich with an individual side of fries and a frozen pina colada. Once I received my food, a femaleemployee told me that the frozen drink machine was not working and to wait for the manager to get a refund. After waiting forover five minutes, I asked the manager if I could get a flan...it was the same price as the drink...even exchange. I sat at anavailable table to eat my food and was literally unimpressed with how the food looked. The chicken breast was crispy, but thesandwich was pressed. Why would you press a chicken sandwich? It's not a panini and it's not flavorful as one neither. There wasno toppings or sauce added to the sandwich either...it was just bland. For the fries it looked like I was served the bottomscrapings. The fries almost looked burnt, tasted dry and salty. I just placed the sandwich and fries back in the bag. I'll addsome bbq sauce to the sandwich to at least make it edible when I get home. The only thing I did enjoy was the flan. Though itwas small for $3, it was creamy & sweet. I think I'll stick with the soup whenever I decide to get food at Pollo Tropical. Theycan't mess that up since it's already made. Read more
Today, after having a terrible experience at the Ross store located in the same plaza (lack of professionalism and poor... management). We decided to have dinner at Pollo Tropical, what a totally different experience! Employees were nice with a smilein their faces and willing to satisfy their costumers. The manager, Sarah is very professional and extremely nice to everyone,including the employees, the way it should be! Kudos to Sarah and her staff, please keep up the good work! Thank you! Read more
I stood at the register for about 10 mins before someone from the back realize that I was standing there too long and took my... order. Once I got my food, my chicken was undercooked and pink inside. Luckily the drive thru cashier decide to step in and helpand made a new bowl for me. Read more
Q & A
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FAQs
When is Pollo Tropical open?
Pollo Tropical is open on the following days:
Monday: 10:30 AM - 11:00 PM
Tuesday: 10:30 AM - 11:00 PM
Wednesday: 10:30 AM - 11:00 PM
Thursday: 10:30 AM - 11:00 PM
Friday: 10:30 AM - 11:00 PM
Saturday: 10:30 AM - 11:00 PM
Sunday: 10:30 AM - 11:00 PM
What forms of payment are accepted at Pollo Tropical?
They accept Credit, Debit, Apple Pay and Google Pay at Pollo Tropical.
Does Pollo Tropical offer delivery?
Yes, Pollo Tropical offers delivery.
Does Pollo Tropical offer desserts?
Yes, Pollo Tropical has dessert, view their dessert menu on Sirved.
Does Pollo Tropical have a kids menu?
Yes, Pollo Tropical has a kids menu, view their kids menu on Sirved.
I drove back because they forgot my fries. I explained this to the lady but she didn?t understand what I was saying. I watched... her prepare another quesadilla as I repeatedly tell her that I?m just missing fries, not a quesadilla. She nods and hands meanother quesadilla. Finally, I explain to the manager that I just need my fries. A half hour after pulling into the drive thru,I get back to my car and realize that they also forgot my sauce and napkins. I eat my dry food, take one sip of my soda and it?sall gone because it was filled to the top with ice. This location has been this way for years with no improvements. Read more