Reviews for Burger King in Hollywood, FL
All things considered I love this BK branch. Occasionally the order gets confused but that happens everywhere. I find that the... manager really goes above and beyond and works equally hard alongside her staff. I could go to Hallandale or Sterling as I am inthe middle of them all but I go here especially because of her! Besides which if we don?t use them we lose them and I reallylike our neighborhood Burger King. Read more
I don't understand how this place stays in business. I pull up, no body is in the drive thru yet I have to sit there 10 mins... before someone takes my order. Then when the food arrives, it's just microwaved garbage. Nothing fresh. It's like they makeeverything hours before and microwave it to order. I won't be wasting my time or money here anymore. Read more
They were very rude and disrespectful. Upon returning and trying them again, after years... I regretted it. The owner is a... joke. Corporate just gave her my phone number and address... What are they trying to get me jumped? The owner was rude to all ofus. She yelled at us. Made fun of two separate people in line before me. Yelled at and bullied a small child after my order. Gotmy order wrong twice and just gave me whatever she wanted. Then they openly mocked a disabled man in front of us all. She calledsome kid obnoxious and kept clicking her teeth at the mother of the child and rolling her eyes. The disrespect has escalated.She yelled at a man and stole 2 dollars from him because he asked for a Whopper and small fries. She decided to charge him forthe medium meal, then say "it is only 5 cents more." Then, in the snidest way, she told him to get napkins and go... A man withcancer asked for something else. She went off on him. I kept saying sorry the whole time I ordered. People were walking out toavoid them. Read more
Arrived at the drive thru. Had to say ? Hello? twice after waiting for someone to take my order finally placed an order at... 11:03 am in the drive thru. Drove up paid. Guy gives me my Diet Coke. Was asked to park in a space they will bring the rest ofthe order to me. No one comes out for 20 minutes. I then get out of my car and go into the building and they haven?t evenstarted my order. There were only 2 people ahead of me when I arrived. I tell them I?m late for work now. The shift manager says?why didn?t I say I was going to be late? and I?m like ?why do I need to tell you that ? My order should have been ready within5 minutes. She said they were ?changing shifts? which has absolutely no concern for me whatsoever. There needs to be bettercommunication with customers and time management between the associates to process a drive thru order in an efficient timeframe. I finally received my order at 11:37 am. 34 minutes after I placed it. Drove 5 minutes to my work and I was latearriving there. Get to my desk and Finally able to eat my impossible burger. Fries were cold. Drink was watered down afterwaiting so long. Ugh. I will never go there again and I advise everyone to do the same. It?s definitely not worth your time. Substandard food, horrible service. If there was a negative star rating to give them I would. Read more
I warn you about this place, the staff is rude and will flick you off because they sadly have hired some neanderthals in place... of people who are grateful to have work during a recession. Slowest staff at drive thru, I'm surprised they're in business. Itusually doesn't bother me but today they put a different lady at the window and she literally had no manners. Usually themanager takes care of the window and is very kind, the reason I don't mind the wait, but this lady really makes Burger King as awhole look bad. Read more
Came today at 6am because online it says it was open. There was employees inside . They were serving the drive thru . But when I... tried to go inside there door was lock . Why would you guys say you open at 6am if you guys don?t . That false advertisement.They were just standing around in the store so I don?t understand why it was such a problem to serve us but definitely callingcorporate might as well just shut down Read more
I don?t review fast food places usually but I felt like I had to review this place because not only was the food subpar, but... the service was as well. There was only a few people were working the FOH and the attitude that was displayed was. Just seemedlike they didn?t care. I had to wait until my food was prepared for my drink cup, even after trying to get the cashiersattention multiple times. When I received the fries they were cold and the burger was so so. The only thing that was really goodwas the Hershey pie, which is kinda hard to mess up considering they are pre made and in a box. Don?t go here unless it?s you?reonly choice. Read more
Annette. She works the window at Burger King. She's so kind and has a great attitude. I just had to share that because usually... people are rude and cold at the drive thru. She really makes my morning!!!! THANK YOU. :.) Read more