Reviews for Dunkin' in Holly Springs, NC
I wish I looked at the reviews before coming here. The bathrooms were so gross and there wasn?t any toilet paper. The staff... expected you to use the refillable soap that was on the floor to clean your hands. I told them that is so gross, and they needto refill the soap. They just said the soap dispenser is broken. Threw my coffee away because I couldn?t imagine drinking coffeewith the way the cleanliness of the bathroom was. Don?t go here. Read more
waited in line for over 30 min. my bagel was burnt and i mean BURNT. I do appreciate they made me a new one though. And gave my... sister a hot chocolate not a hot latte. I understand being short staffed I work in a restaurant. but this was awful. Read more
This location is HORRIBLE as I sit in the drive thru line for already 20 minutes! Every time I come here it?s the same... situation. They are never staffed well and barely know how to make an iced coffee! Worst location I?ve ever been to, deserves azero rating! Read more
This is THE WORST Dunkin on the entire east coast. 1) it's always at least a 20 minute wait; 2) the inside is rarely open so... forced to go through drive-thru (which adds an additional 20 minute wait on top of the other 20 minutes in #1; 3) they usuallyget the order wrong. Just stop giving this place any business with the hope that it shuts down from lack of revenue. This is theonly way to make change...hit their bottom line. Read more
Been in here quite a bit in the morning with my son. This particular Dunkin? has what may be the moodiest and rudest employees.... They literally yell at one another behind the counter. This location always seems to be out of basic things as well. Not sure ifit?s a delivery issue or not, but the last I came here they had about 20% of their donut display stocked with donuts and therest was empty. In the time I have been sitting here, they have refunded 3 different orders because they were out of somethingthat the person had ordered. The last but us that this place is dirty. The floors are sticky and the staff clearly does notclean as they should. Read more
I just left this location. I ordered a plain bagel, not toasted, with strawberry cream cheese on the side. Once again, they gave... me a bagel with strawberry cream cheese on the bagel. That?s not what upset me. The way the manager got upset and treated me asif I was in the wrong. She said there is a price difference with cream cheese on the bagel versus on the side. She legit made mesay how I order it each time because she thought I was saying it wrong. I?ve been getting this for years and this is the onlylocation that can?t get it right. My iced coffee was made absolutely perfect though, this is the only location that can get thatright. But the customer service isn?t worth going back. Read more
Ordering large macha latte, sourdough with everything bagel in place of sourdough. New person on register left alone constantly... in need of assistance was nice overall but was told they can't do replacement by individual training them and when latte cameout they left it half empty for lite/no ice. Read more
I can count on one hand the amount of times I received a correct order, didn?t get attitude from an employee or didn?t have a... half hour wait here. Hands down worst DD in the country I?ve been to, def not worth your time. Sincerely- a former customer. Read more