Reviews for Wendy's in Hogansville, GA
Tried to get food. The app let us order food. The sign at the drive-through window said they were open. There were workers... inside. After we sat at the window, staring at them for a long time, someone finally acknowledged us and just shouted ?closed?through the window. No further explanation was given. Read more
Dining room always closed every time I've come here since covid. It's September 2022. Why is it still closed? And I only give 2... stars because they let me order at the window. But still. I shouldn't have to stand In the weather to place an order. Read more
Worst customer service EVER & frosty machine CONSTANTLY out of order ????especially if u go at night thru the drive thru! Tried... to order a reg crispy chicken sandwich & they were out of chicken ???? Plus they never say thank u or have a nice day oranything.. They act as if I?m bothering them by coming to get food! DO BETTER HOGANSVILLE!! Read more
i have NEVER had an issue with this wendys! they?ve always been so friendly and kind. the food is always handed hot! i got... wendy?s today and my whole carton of hot fries was full with some extra fries at the bottom of the bag. i was also given 2 bbqsauces, like i asked ?? the only down fall was that they were out of dr pepper ?? which i understand why?dr pepper is elite toany other sodas :)) thank you so much, wendys in hogansville <3 Read more
This Wendy?s was absolutely lovely! They have a dog park on the side of their building and it made my dogs very happy, and it... was nice they got to stretch their legs! :) If you have dogs and are on a long trip I suggest visiting their dog park. It issmall but convenient. Read more
Closed early with no notices outside. Got to waste time that I could have used to go somewhere that was actually open before... those places closed. They didn't even bother to tell us they were closed either even with another 4 vehicles behind us in lineas well. Didn't get an answer until they answered the phone. I get closing early if you don't have the staff. Not a problem.But turn off lights, put a sign up, rotate the drive thru menu, or you know, just tell us while we're sitting there. justliterally do anything except nothing. Read more
My family & I decided to eat at this Wendy's in Hogansville, GA after being out of town all day. We were in a RV with a 40'... enclosed trailer attached, so clearly we could not go thru the drive thru. My wife, son, & his girlfriend walk up to the diningroom door where there is sign attached to the door that stated the dining room was open till 8 pm, it was 6:52 pm. The diningroom door was looked & the staff just looked at them & did nothing. Finally a staff member came to the door after about 10minutes & said we could go to the drive thru window to place our order. When we got to the drive thru window, the staff justkept looking at us, talking smack about us & saying how stupid we were for coming to the drive thru window. The same staffmember that opened the door finally opened the window in the drive thru, only to tell us to step aside so the drive thrucustomer could be served because that customer was on a timer & we were not. The staff was very rude & all of them need to bere-trained on customer service skills. My family will never eat at this Wendy's again. Several truck drivers walked across thestreet from the truck stop & were not served as well. We took our business to another restaurant where the customer service wasmuch better. Read more
Dining room frequently closed. My husband and I stop here about once a month while traveling through. We like to stop because it... has a nice dog park to let our girls stretch their legs in. We can let them out a bit while we use the bathroom and get somelunch. But 50% of the time we try to stop the dining room is closed. Now this is since they reopened after being closed forCovid. This is really frustrating when you are planning on using the bathroom and grabbing some lunch. And it?s become moreroutine lately. Guess we need to find a new spot to stop. If you need to use the rest room, don?t waste your time planning onstopping here. Read more