Reviews for Waffle House in Hogansville, GA
Absolute ridiculous customer service! Not one person said hello as they normally do in waffle houses. The vibe felt really... strange as if no one wanted to even talk to each other or myself or the other gentlemen that were in there.I tried to place a togo order, for whatever reason they said we're not doing those. Yes just a very bad customer service experience so I took mybusiness elsewhere. Read more
Waited 10 mins at a table. Placed a to go order. After 15 min got asked if I was willing to wait 15 mins for my food. Another 10... minutes and someone else comes to take my order. Just close this place at night so truck drivers don't waste their time here.Unless you have 2 hours to burn, don't eat here. Read more
My wife and I walked up along with several other people and were greeted with a locked door. When I gestured to the employee... just sitting down inside the store she shrugged her shoulders as the shoved food into her mouth that I'm sure she didn't pay forand never said why the store wasn't open or when it would re-open. This location should be thriving. It's right off of theinterstate and next to a truckstop but do to poor management and staffing issues it is an embarrassment... Read more
When walked in restaurant, there were 2 booth, 3 seat at low bar and 6 seat at high bar. All of them waiting to be cleaned.... Tried to sit at high bar after waiting 15 minutes, was told we need to back to the seat or go to the booth. We waited another 10minutes for the waitress to show up. I noticed that the food was coming out slow. We had company coming, so we left. If youhave have a hour or more the food is okay. We were at the restaurant for 23 minutes. Read more
There was only 3 cars in the parking lot when I stopped. Even though they weren't busy, it still took nearly an hour to order,... eat, & get out of there. There were 3 people on duty. 2 of the 3 were new. It looked like a tornado had been through there. I'vebeen in Waffle House restaurants across the country as bars let out and every table and bar seat were full and people standingin line to place to-go orders. All those other places with packed houses ran smoother than this place with 2 tables and 3 peoplesitting at the bar. Read more
They should just close the doors and go home!!! Its that bad. It was kind of entertaining watching the waitresses and cooks... fighting. Food was all burnt crisp and black and served that way. Manager from another location came while we were there andtook care of our bill and apologized. We saw several groups of people walk in and sit for a while and nobody acknowledged themso they got up and left. Wafflehouse needs to get their $#!% together! 2 hours wasted at this place for burnt food. I orderedthe all star and recieved a bowl with hash browns rubbery eggs and burnt sausage. Read more
worst experience ever. waited 40 minutes before we even got out drink order taken, another 20 just to get our food order. people... sat down after us, and left before us. asked for to go drinks three times, asked for syrup, never got it? after waiting 30minutes for a sandwich it was wrong, and asked for it to be taken off our order, which never got taken off. definitely don?trecommend. our server was extremely rude and lazy and kept saying ?were getting it together guys, it?s okay. it?s not my faultit?s the cooks. we?ve been slammed all morning? as there?s only 3 people sitting at tables. Read more
Ordered 3 eggs over medium, side of ham with coffee & a glass of water. Got scrambled eggs, bacon, and no water. This with the... waitress repeating my order as i placed it. No jelly offered for my toast, no refill on the coffee. I ate my food and left notip. I can appreciate that folks work hard to earn tips, and i have given tips almost every time i eat at restaurants, buttoday, no tip was earned. Place was NOT that busy. Read more