Reviews for Baskin-Robbins in Hodgkins, IL
I gave this Dunkin Baskin 3x to redeem its self but Noo food was undercooked and expired my drinks were watery my Grilled Cheese... WASNT even put on the flat top or the toaster he put cheese and tossed it in the chef mike got that Lil pack of bacon snack ithad lines of cold grease build up im good and done its sad that I have to go almost 2 towns over to get my Dunkin when im jusacross the street called corporate all they can say is their sorry and that this DD ISNT one of theirs they jus pay to use thename Read more
Terrible service guy working the window was yelling at me because they are out of two different types of ice cream. Had a huge... attitude i wouldn't go here or trust the service! Read more
This place is terrible. Doors locked and only the drive thru is open. They can't tell you what ice cream they have. Wasted 30... mins in the drive thru to get a couple of donuts when we really wanted ice cream. They don't hand pack quarts either, so don'tbother asking. My recommendation is to go elsewhere. Read more
Every single time ive been here theyve gotten the order wrong. Every. Time. We are leaving once again with the wrong order bc... the manager is unprofessional and im sick of the horrible service. Read more
Another joke of an experience. Knowing that they made COKE floats (gross), I asked if they could make a root beer float. They... said YES, handed it to us in drive-thru, took one sip and....COKE float!!!! Unreal how they are still in business. Every othertrip there is a disaster. Read more
Rude, refused to hand a receipt. Handed a hot chocolate to me thru drive thru, had to go back in, since the bottom of the cup... was leaking, the lady was extremely rude. Didn't apologize. Read more
The manager was so unprofessional & ignorant when addressing a customer. I know this because I run a small business and you have... to greet customers and don't be rude like you hate your job. He also had the filthiest hands I ever seen anyone serving icecream or any type of food. I am surprised this place is still in business, I will never return to this nasty place. Disgustingpeople who continue to support such a disgraceful business. Read more
Paid for two scoops, store gave one only. Save your money and just go to Walmart nextdoor for ice cream. It's the same quality... and better value. Read more