Reviews for Waffle House in Hixson, TN
We have been here many times since it opened. We were quite surprised and disappointed in how dirty it was this time. Dust... hanging from both ceiling air vents..walls with footprints and dirt ..major debris under the grill....SO DISAPPOINTED!! Read more
We ordered orange juice and had to ask for it. We ordered a waffle and never got it. We where there about 2 am . Sorry but it's... the truth. Read more
There were no clean tables so we wouldnot loose the only empty table we set down. We were ignored for 5 min then a woman in a... red shirt scolded us for setting there. I dont need a moma and this is a free country! She did it loudly for others to hear. Itwas rude! We just left! Worse staff ever! We went to huddle house instead! She was to worried about smoking a cigarette. Read more
Very sad this is the only location Hixson is limited to. Everything everyone else is mentioned is absolutely the way it is. And... now corporate has a recording on the phone that says out of courtesy to our dine in guests, we will not be taking to go ordersby phone. Wow.. I completely understand being short staffed and it wouldn't be a big deal to go inside to place an order if youcould get someone to acknowledge you, but to say -out of courtesy for our dine in guests.. hmm.. so my to go order doesn'twarrant the same "courtesy" especially when a gratuity charge is automatically assessed for the order. I think I will emailcorporate because that is a poor choice of wording and because of that, I won't even bother to patronize the business anylonger. Read more
Service was good the only thing is food took for ever. The cook was very slow looked like he waited until he got several orders.... It took over 20 minutes to get our food bacon was cold and overcooked and they weren't busy, coffee was lukewarm. Read more
Visited the one on 153 near Hobby Lobby about 3 months ago and could not get any service or anyone to even acknowledge my... presence, so I left. I went again today and almost the same thing happened, and they were not that busy. I've been to WaffleHouses all over the south for many year, and something is terribly wrong at this one. Employees not happy...very obvious they donot want to be here. Sad...if it keeps up, this location will be gone. Read more
Normally I love Waffle House. I always say it's fast, food's hot and every customer's name is "baby". Today was an off day.... They had no spoons (hard to eat grits without one), my husband's steak sandwich was not hot, and it looked like the portion ofhashbrowns was half the normal order. I had poached eggs, toast and grits. The grits were not warm enough to melt butter. Theywere busy but that is the norm. They were off their game today from an organizational standpoint. It's our favorite breakfastspot, so we will try again another day. The blueberry waffles are the best! Read more
Great breakfast place. The food is excellent and the service Personnel really Hustle to get everyone's order in as quickly as... possible. I particularly like their biscuits and gravy. Read more