Reviews for Penn Station East Coast Subs in Hixson, TN
Great customer service and the best French fries in town! BLT came with thick cut bacon. If you?ve never been there, you need to... go, you won?t be disappointed. Read more
I showed up to pick up a door dash order that was supposed to be ready 10 mins before I arrived.. they told me they had my order... & had me wait 15 minutes.. no worries. I ask to make sure that they have my order because other people are getting called aheadof me .. they said we don?t even have your order.. and we can?t refund your order because you did it online. I said OK how longuntil my order is ready? we can?t tell you that .. we don?t know. Wow. Read more
My husband and I visit Penn Station just about every weekend, we always get the same order, we have NEVER had any issues at Penn... Station, everything is always wonderful, hot, fresh, and delicious. However today on 06/11/2022 we came in to get our normalorder and when i received my sandwich it was much much smaller than normal and my husbands was bigger and normal sized to whatwe always get, i brought my sandwich up to the cashier and showed it to her and showed that it was supposed to be a regularsized sandwich and she stated that it was, however it was roughly 3 inches shorter than my husbands sandwich, i just let it gobecause she was not going to fix it. This makes me upset considering we?ve never had any issues and always have a greatexperience. Read more
Love eating here! The food is always fresh and ready quickly. My favorite sub shop, and that's saying a lot coming from a Jersey... girl! Read more
Decent tasting Philly, but the consistency is hit or miss. The fries are pretty amazing when they are fresh. The last time we... ended up only getting half a portion of meat and none of the veggies we ordered extra. Manager made it right on the next visit,but they seemed less than thrilled to do so. Read more
Penn Station is a good place to get a sub. It's fries are really good, and they seem to use fresh ingredients and all, but the... demeanor and attitude of the staff can quickly invalidate all that is good at any restaurant. I visited the Hixson Pike locationyesterday and was greeted by the attendant who took our order. Nothing unusual about that. But the food preparer presented as agrumpy individual with the personality of a dial tone. Not friendly at all. OK, so everyone has a bad day, right? I can overlookthat, but then my BLT sub was delivered to the table with half-cooked bacon. It was still translucent, rubbery and almost raw. Idid not address my concern to her for fear of severe backlash based on her attitude. I just didn't eat it. I'm one of thosepatrons who quietly complains to myself or to my dining partner about food quality when dining out. I don't want confrontation.I just don't go back. Hopefully that one person doesn't have bad days often. I'll try a different location next time. Read more
Great Sandwiches - Great Fries - Great Cookies - Great Servive Perfect lunch spot
The cheese steak sub was great and the medium fries was huge.