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Reviews for Jersey Mike's Subs in Hiram, GA

Oscar LaBiche 1 year ago
1

Employees talk to much, move slow, and have poor customer service. Such a turn off to watch! Placed order after waiting several... minutes only to wait additional minutes. Sandwich sat on counter top while molasses/moving teen counted out the onion pieces asshe made other sandwiches. A male customer came in moments after me, placed a half order sandwich and was ready to pay for it.I politely asked one of the talkative teens, "hey how this guy comes in order and pays before me? He replied with astraight/firm face, "I don't know, I didn't take your order". 0 customer service skills! Entire staff needs remedial training!Such a great disappointment! Firehouse on my way!! Read more

Bret Thomas 1 year ago
5

Sandwiches were really well made and tastes great! The service was great, but they looked pretty understaffed. There were only 3... people working during the dinner rush, but they did their best to keep up and with a smile. I appreciate their service, justhope management hires on more help. They did get one of the sandwiches wrong, might've gotten someone else's order. Read more

paula moralpa 1 year ago
5

Store was short staffed and had a line out the door not to mention tons of to-go orders, Joy was working as fast as she could to... help customers and make sandwiches all while cleaning as she went. Joy remained calm and focused under tremendous pressure soreally deserves kudos and a raise for her hard work. Read more

CEE 2002 1 year ago
5

I have gone for the past 3 days to purchase the mini 13! What an amazing inviting experience I have each time. The staff are... friendly and so not take making your sandwich lightly! Thank you for making me a Mike's fan! Read more

Joshua Adams 1 year ago
5

Spectacular service! Friendly people making sandwiches with a sense of pride in their work. The best Jersey Mike's experience... in quite a while. I'll drive out of the way to come here. Well done! Read more

Ryan Anderson 2 years ago
1

Ordered two subs and arrived at our pick up time of 6:42. Only two employees were working and were clearly over their heads... trying to make all the orders. Two people were ahead of me waiting for online orders that were 30 mins past their pick up times.Didn?t want to wait for who knows how long so I just got a refund and got Chinese food that was in the same shopping center.Owner must not care about service because this is not the first time this kind of thing has happened. Read more

C M 2 years ago
1

Went in before closing, female was cleaning up . I waited for someone to take my order , female said they didn't have any... lettuce? I was disappointed I couldn't purchase a sandwich because of this ? The price of their sandwiches, they shouldn't berunning out of anything? Read more

Gemma M 2 years ago
4

I got a Philly cheese steak from Jersey Mike's Subs. Honestly it was great. Love the quality didn't take to long to get. It was... warm a cooked well. Nothing wrong with it. The only reason I give it a 4 is because I just wished they had added more cheese.But everything else was great for me. I do recommend. Read more