Reviews for Dunkin' in Hinsdale, IL
I ordered cold brew coffee, this guy just poured hot on ice for me and by the time I took a sip everything has melted. That... was horrible. Read more
Lady tried to give me still cold brew when I ordered nitro. Argued it was the same. Requested money back and was forced to take... unwanted drink. The drink was stale. Read more
I wanted to rate it a five because the gentleman who took my order he was taking other people's orders and the lady that made my... order it did not even finish it she just gave me the coffee and that was it he came and he need my avocado toast but it'ssupposed to be avocado toast it's supposed to be toasted not warm supposed to be a little crispy so unfortunately I cannot writethem a five even though he came and he stepped up for his teammate who failed to do her job correctly he even failed because hedidn't even toast the avocado toast bread correctly Read more
Terrible experience. DO NOT ORDER A CAKE FROM THIS LOCATION. I ordered a custom ice cream cake for my daughters 7th birthday... party. When I arrived to pick it up they didn?t have it. It was never made - a mistake due to their staffing issues. In thestore I was given a premade cake from the freezer just to have something to serve. It was nothing near the custom cake Iordered. They initially told us another cake could be made in 45 min (as the party was that day) but the owner called and saidthis was not the case. As she?s calling me to tell me about the staffing issues that led to my cake not being made I told herI?m actually at my daughters party and cannot engage her. I told her I would just like a refund. She refused saying that wewere given a premade cake so we cannot get our money back. Terrible owner - you should be ashamed of yourself. You didabsolutely nothing to right the wrong. This was a child?s birthday party that you impacted. Terrible customer service. To givea refund and a free freezer cake to make up for the mistakes made by your staff is not much to ask. I will never go to thislocation again. Read more
This Dunkin doesn?t have a drive thru and has a tiny parking lot, so coming here can be a bit of a hassle. It?s also very... hit-or-miss, and lately they?ve mostly been missing. I used to like the chai here more than anywhere else, but sometimes theymess it up, or give me something completely different. Last time the coffee tasted terribly sour (both mine AND my boyfriend?s.)I?m not sure what happened there but it?s made me afraid to go back. Read more
Stopped in with my wife.We do business in the area and stop often. We had two coffees and two donuts as usual. Coffee was... unusually strong(tasted old). My wife asked for a small water and the lady filled a sm. glass but before she could give it toher the owner took it, poured it out and told my wife she had to pay $1.00 for a large cup. They can keep their water, badcoffee and lousy attitude. Could say more but won't. Read more
We got a coupon for a free donut from a police man. So we went to Dunkin Doughnuts. Kids were happy and the iced coffee was... good! Read more
Such a friendly staff l. The lady at the counter was very warm and inviting. My drink was perfect.