Reviews for Tropical Smoothie Cafe in Hinesville, GA
Came in a few minutes before close & was still greeted with a warm welcome. Rare in the industry. Lettie made sure we got our... food fast. It was very delicious! Thanks to her and her team , we will be coming again! 10/10 Read more
I?ll start out and say their food is amazing and I?m not one to write bad reviews. But every single time we order they?re out of... something - pesto sauce, apples, chips, strawberries. It?s honestly insane. This last time we just ordered two smoothies in theapp for pickup. We get there and get told they don?t have strawberries. Fair enough, we just wanted to cancel and get a refund.But apparently they don?t have the capability to give you a refund even if they?re out of whatever it is you ordered. This isabsolutely nothing against the employees. They?ve always been polite and I?ve never had a bad experience on that side of things.But there definitely needs to be some crazy change with how they track and order inventory. Read more
I usually don't write reviews but had to take a moment to give a shout out to Isaiah. Yesterday, was our first visit to... Tropical Smoothie Cafe but we decided to give it a try. Isaiah took our order and was patient with us as we figured out whatsmoothies we wanted to order. After we received our orders, we didn't like them because honestly they were waterery and youcouldn't taste the flavors of the fruit. Isaiah listened to our concerns and went over and above to ensure that ourexpectations were met and remade them personally. His customer service was impeccable and we left having a fabulous experienceand amazing smoothies. Thanks so much Isaiah for ensuring that we were satisfied. Read more
This place needs a better management. The food is tasty and they have good products. But, there's always something and I'm a... weekly customer. They are out of straws (in a smoothie store), they usually don't have some sauces, avocado, fruits. Today theissue was exact change only and the whole staff were celebrating a Bday. There's always something. Read more
I?ve ordered two drinks within the past two weeks, and they?ve both been horrible. They definitely aren?t blending the smoothies... correctly, I was getting chunks of every leafy vegetable included in my drink through the straw. Couldn?t finish either drink,on both occasions. Can?t set myself up to be let down a third time! Read more
Today, I wasn't feeling good and chose a smoothie as a meal replacement. ISAIAH, took my order and was very pleasant and had... impeccable customer service skills! It just brightened my day to know there are young people who know how to be professional andspeak to customers!! He was very mannerable and attentive that I just had to shout him out! ISAIAH... you made my day and turnedmy whole mood around. You never know how a smile or excellent customer service can make someone's day!! THANK YOU AND KEEP BEINGGREAT!! Read more
Excellent choice of quick and healthy meals. Drinks are super yummy as well, just have to ask them to make the smoothies without... added sugars. Fill out the survey and it will give you money off for your next visit! :) Read more
I would give them 10 stars if I could. I got a great recommendation on a smoothie outside my comfort zone that ended up being... fantastic! Service was quick and the café was super clean. The GM seemed to be keeping everyone in high spirits too whichshowed in the vibe. Can't wait to come back next time! Read more