Reviews for Sonic Drive-In in Hinesville, GA
When I went in the door to get my food, I was hit by a wave of cold cigarette smoke...the whole inside stinks like an ashtray.... The worst part tho, was that even the wrapper of my burger smelled like cold smoke. Disgusting. I was one of them coming backfrom her smoke break and got back to looking for my food without even washing her hands. I am disgusted. Please do somethingabout this. Read more
10/08/2022 Ordered online, only 2 small food items and 2 drinks. Waited for over 40 minutes at one of the stalls. To many times... has this happened, me and my family will not be eating at sonic any more. Read more
I ordered a strawberry limeade with light ice and a medium churro shake, they had us pull to the front and said they?d bring my... order out soon, 15 mins later they bring just the limeade and it?s wrong so they come back with the right one and I remind themI had a shake this was at 2:15 then by 2:55 they still haven?t brought back the one shake, I waited an HOUR and I had to goinside and wait longer for them to finally make it! I don?t like leaving reviews but an HOUR wait for one drink is ridiculousespecially when they weren?t even busy! Read more
Since when does ordering a diet version of one of your drinks? mean that we itemize each item and charge $8 for it? All because... I wanted diet sprite instead of regular? Absolutely ridiculous it?s not a different drink it?s the same amount and price ofingredients. Never good service at this sonic, but this kind of insanity was the icing on the cake for me. Read more
Attempted to give order multiple times at the drive-thru. The young man kept asking to have it repeated. It was for two shakes,... one small and one medium. He asked if that was ice cream. We repeated again it was the Classic hand-made shake, the flavor, andthe sizes. A deeper voice came on and asked us to order at the window. We pulled forward and the young woman at the windowlooked at us for a bit before snarkily asking, "Did you order something?" We said we were told to come to the window. "Well,what do you want?" No smile, no welcome to Sonic, no indication that she gave a care for treating customers with courtesy. Shecollected our money, closed the window and she and another girl backed up to the window and carried on a conversation. We werenot asked to pull forward so others in line could move. We waited over 7 minutes before we were handed our shakes. No 'thankyou' or 'we're sorry for your wait.' Poor, poor customer service! Read more
Went through to grab me a bite to eat, got the number 2 combo, large, and they gave me very old, and burnt fries. Pure laziness.... I was the only one in line, so I don't know why they wouldn't make everything fresh. The burger patties were probably justreheated to. There was nothing in the middle of the fries but air. Why spend my money on something and don't get what I orderedfresh. That's the last time I'm eating Sonic anywhere.. wouldn't recommend. Read more
Mocha blast was refreshing Toasted sandwich cheese burger I?m on the Fence about it the meat patties are very thin they don?t... fill the bread up and it was overloaded with onions ???? The onion rings were nice and crunchy not greasy at all Love the smallice pieces in the ice tea Double cheeseburger ???? was perfect ???? Milkshake not disappointed at all yummy ???? Read more
I came to Sonic for dinner with my family. We ordered and sat down to wait. We waited 15-20 minutes and were brought out the... wrong food. The employee didn't say sorry, or I'll get the correct order. She just walked away. We wait another 10-15 minutesanother employee brings our food out, but one of the drinks were missing. She said she was going to get it and never returned.After another 5 minutes, my husband went up to get the missing drink. I opened my burger to eat and the bun was ice cold. Iunderstand service may not always be perfect, but this whole experience was just horrible. Read more