Reviews for Burger King in Hilo, HI
Didn't like being lied to about food being fresh when it was cold
The people that work here are so kind and I really appreciate that because we live in a world of so much chaos and stress. My... food is always fresh and hot and coming here always makes me smile even when I am having the worst day!!! Read more
Place is very run down and poorly maintained. Hardly labeled on the outside so we almost missed it. Staff wasn?t very helpful... and only took numbers for the order. Place on the inside looks like the Krusty Krab. Sitting on the ghetto seats makes you feellike you?re going to get crusty crabs? Read more
Forgot our drinks, my sons burger from his kids meal and charged me for the wrong sandwich. Had to ask for my drinks, then had... to go back to get my sons burger. For $30, this BK is horrible and the buns are always stale. Do not recommend at all. Read more
Hit the drive thru late night. If not for Google I wouldn't have known they were there at all. All the lights were off. Drove... past it twice. Food as expected. Good but nothing to write home about. Read more
Ability to order ahead online and pickup in store was very convenient.
TOURIST MUST READ This is by far the worst BK I've been to in my life. The place is very disgusting. Huge flies constantly... hovering over. Huge big zapper clearly not doing the job... I mean come on?! They have a big zapper in a fast food place!!! Evenworse its RIGHT OVER A TABLE?... Pipes going thru the ceiling with some expanding foam? The place is so dark and dinghy lookslike a bk from a horror movie. I've been to bk in the Philippines that are 1000 times nicer and WAYYY cleaner. It's sad to seehow this food chain can allow for this location to even exist. Just full of homeless, rust, dirt and grime from months of buildup, wholes in ceiling, nasty wood table/benches. Pictures falling off the walls, but zappers, no public restrooms, open signsfallen off and left down. Wall peeling open, AIR FILTERS so caked up with dust and nasty mold I'm assuming....the list can go onfor days. (I can't even imagine the rats and roach infestations) I hope the city inspectors sees this and investigators pay thema seriously overdue visit. I can't believe a big name good chain like bk could fall this low. If your a tourist vacationinghere please stay away from this shameful place. This place has no aloha. Theres a BK right next to Homedepot take a few extraminutes and go there if you really want bk. There much more cleaner. Read more
good people here ! food is hot ready to gring! still no refills cuz Fauci jammed us all up!!! no aloha thru a mask!! i drink at... least 3 refills...no can ????????????????cuz health leaders due to Covid19 Read more