Reviews for Priscilla's Ultimate Soul Food in Hillside, IL

I order online ticket 4CBBF two meal on Nov. 20, 2022 totaling 43.08 cent .plus taxes?My turkey meal I ask for WING not dark... drum stick which was dry !!! Which I do not eat. I call to the Hillside location and was not able to get any one to pick due toVMail messages saying line is full so I was not able to speak to anyone or leave message after several attempts. This is notsatisfactory customer service if I?m ordering from Urber Eats. If I would had transportation I would drove there myself toreturn this meal. Very disappointed in customer service and meal ordered. And no answer when your calling Hillside locate onRoosevelt Rd. Read more

The food was decent..Id definitely order the catfish,wings and dressing again, but idk about the macaroni because it was sweet.... I also had turkey greens which couldve been a bit more seasoned?I think thats supposed to be the banana pudding I ordered but imscared to eat it(hence the star rating)?.I kno it gets mushy and bananas change but the presentation shouldve been way betterthan this and after stirring it up i know for a fact this is an old batch that shouldve been tossed a week ago????? Read more

Customer service goes a long way!!!If you as a business have horrible customer service skills and ok food.You definitely know 0... about having a successful business!A customers word of mouth is everything!!!!It can make and break any business!!! If you paidattention to the many dissatisfied customers you let walk out your restaurant you would definitely think twice, this day movingforward!!!Never let a customer leave your business unsatisfied.The multiple bad comments saved me today!I will never patronizeany business that has horrible business skills. Only a fool leaves multiple customers dissatisfied. Priscilla's instead ofpraise the few good comments.You should definitely make it your business to pay attention to the multiple bad comments.Time todo better!!! Read more

Food was pretty decent could use some seasoning bt over all it was pretty decent. Greens ???? were good real pork meat jus could... use some seasoning gravy alil sweet bt not bad Read more

I came in on 9/1 with my 2 children. The food wasn't bad but by the time I made it home I was mad at myself for not checking my... 5 orders before I left. (Mainly because a bunch of ppl started to flood the place coming from a burial across the street) Ispecifically came in for the lima beans. Got alllllllll the way home in South Shore got home and discovered they didn't put mylima beans on the tray ???????????? other than that. I was satisfied Read more

The wait was over an hour and a half and I placed it online prior to getting at the restaurant. I could include all of the... details, but I?ll keep it short. Lady taking orders is rude and shouldn?t be working if she?s going to be rude and impatient,manager stepped out to speak to customer and was also condescending and rude, and did I mention the wait was over an hour and Ihad already placed it online? To top it all off, my order was also wrong. I LOVE supporting black businesses, but this was aperfect example of why we are failing. At the end of the day it doesn?t matter how good the food is if the customer service andwait time is terrible! I?ll be taking my business elsewhere and telling every person (specifically African American, aka thiscompanies biggest target demographic) not to ever eat here again. The wait time and customer service for the money is not worthit. Read more

The food was ok today. The wings were fried a little too hard & the dressing was too sweet & creamy. Last, I asked for pecan pie... & got a sweet potato pie. I did look in the bag but was busy trying to separate the orders. The Halle tea is good. Read more

Went on Sunday. Waited about 12 min to place my order and was out within 30. Got a catfish plate and a chicken wing plate. Food... was very good. Read more