Reviews for Starbucks in Hillsboro, OR
I drive a good 10 minutes every day to get coffe at this specific location just cause how nice the staff is!
I sipped my drink and noticed there was milk or cream in it. Made my drink incorrectly. When notified the cashier about it, she... was so aggressive with her rude/annoyed tone of voice and kept arguing with me about my drink I ordered. Who does this? Wouldnot rcmd going here. Should have just stuck to Dutch.Afterwards, I had stomach problems because I'm lactose. Read more
This location is friendly, clean, and the staff is very helpful and know how to prepare drink very well.
If I could give this location less than one star I would. I am a Starbuck frequent shopper but this visit was the worst. My... drink was made incorrectly, looked wrong, and tasted burnt. When I asked for it to be remade I was told it was made correctlyand should taste fine. Yes, it should have tasted good but it DIDN'T. The barista (manager) was rude, snotty, had an attitude,and acted put out that I wasn't happy with my drink. I don't know about you, but I don't like to drink burnt coffee milk! So sheremade the coffee the exact same way and it was still atrocious! Rather than argue and get the same result in the end, I tookthe drink and left...tossing the Starbucks dreadful drink in the trash on the way out the door! Read more
The barista (I believe her name was Summer) was very kind, and I believe her customer service skills were wonderful and on... point. However, the same cannot be said for the venti S'mores Frappucino I ordered. When she presented it to me, she asked me ifI thought it looked right (because I was animatedly excited about having it again as it is my favorite), and I thought it did.It wasn't until after I left the store that I tasted it... It tasted like watered-down ice coffee, there was barely anychocolate, I barely tasted the marshmallow, and I don't recall any sort of graham cracker taste whatsoever. It just tasted likea watered-down iced coffee. I was disappointed. Read more
Tried this location again for the Unicorn Frap and of course they were out of the ingredients again. Every time I come here they... have always been out of something, but will still display the item on the menu at drive through. Last summer 2016 I asked forthe passion tea. Out. Came back in the Fall and ordered a pumpkin spice latte. Out of ingredients again. Went there on 04/19/17wanting to get the unicorn frap for my kiddos to try and they were out. And they cannot for the life of them make a caramellatte with whip. Always, always tastes just like a mocha and it ends up in the trash. I have never been inside this location,but use the drive through. Check your order if you get food or kid drinks. They seem to forget to include the boxed chocolatemilks quite often. Read more
Walking distance from my neighborhood. They make my double americano perfectly every time and there is plenty of seating and... tables. Nice folks. On the down side, Starbucks everywhere still use the microwave to heat up breakfast sandwiches creating agooey rubbery texture. Read more
Absolutely fabulous customer service from Ellie! This poor girl was there alone with a line that wouldn't quit. She maintained... her professional and was very upbeat considering the situation. She also made a killer mocha and caramel macchiato! Shame onthe manager of this Starbucks location for having only one employee here on a Saturday morning!! Kudos again to Ellie! Read more