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Reviews for Potbelly in Hillsboro, OR

Stephanae Ennis 2 years ago
2

I ordered smoked ham but got salty roast beef. The bread was hard towards he ends.

Mariana 2 years ago
1

If you want a delivery, be aware, though their website offers delivery, and if you type in your address and set it up for... delivery and will say we deliver to this area, they actually do not deliver unless it?s for catering. They will also take a tipfrom you making you think you?re paying for a delivery, they will not deliver and when you call to the store, they will let youknow that their website automatically changes delivery to take out, so that?s fun. Not satisfied at all. Read more

Shannon Kelley 2 years ago
1

This is the second time we ordered lunch and received our sandwiches that has nothing on them but meat and cheese. No veggies no... mayo or any other kind of condiment. Once it's an accident twice is habit. Read more

Decker Strom 2 years ago
1

Who in the world do you have working in your restaurant? 3 times now I?ve ordered a sandwich and Mac, and only receive a... sandwich. Incorrect orders are understandable but completely missing items? Your food is great, but at this point I?ll orderanywhere else as long as I actually get my food! Read more

wallace duncan 2 years ago
1

THEY COULD HAVE BEEN A CONTENDER Attractive atmosphere, Great set-up to make a great sandwich. EXCEPT IT WASN'T. I ordered the... Chicken Club, which is about 8" long for $9 something. After choosing the bread, the first teammate puts on the turkey, cheddar,and bacon and sends it through the toaster. The second teammate puts on the vegetables, dressings, and wraps it (this is wherethe wheels fell off), and the third teammate collects your money. Seems like a well-oiled machine, EXCEPT oil isn't even anoption, NEITHER are cucumbers, green peppers, or olives that I wanted on it! Oh, and if you want Ranch instead of mayonnaise -THEY DON'T DO THAT EITHER! The second teammate offered a portion cup of ranch "that I could put on myself" then started to wrapmy sandwich. I had her stop and provide the ranch and sandwich to me, so I COULD PUT THE RANCH ON MYSELF before she wrappedit. It could have been a contender for the best sandwich shop around, except for the POOR SELECTION of vegetables and the TOTALABSENCE OF CUSTOMER SERVICE, from team mate #2 Read more

Jason Stephens 3 years ago
1

I don?t understand the point of planning and ordering ahead of your not going to prioritize those orders. I placed my order... ahead of time, showed up at the ?estimated ready time? and it wasn?t ready. That?s fine. That happens. When I noticed my pick uporder wasn?t ready I thought, maybe I should go through the line I?m holding my newborn and he?s nearing his nap time and Iplaced the order ahead for convenience as I was low on time. And I didn?t. I regret that. Not only did I have plenty of timewaiting to notice their sign ?our promise? sign that says 8 minutes through the line max. I had already been waiting IN thestore, AFTER placing my order ahead of time, for much LONGER than 8 minutes. Not just one, but MULTIPLE people who walked in andentered the line were helped before my order was provided. Again, I ask, what?s the point of ordering ahead of time? Extremelydisappointed with this experience. Read more

Denver Moss 3 years ago
4

Pretty good first experience! The staff were spectacular, the prices were about average for the quality but the food was a bit... underwhelming. I got the Italian and I was hoping for better than subway, but no luck. The other sandwich, the meatball, was,however better than subway. Also the chairs were not as comfortable, but that's minor Read more

AJ Ruiz 6 years ago
4

A decent sandwich shop that produces a decent sub. The ?A Wreck? sub was quite tasty and had a fine balance between meats,... cheese, and veggies. I enjoyed the fact that this establishment toasts their subs, as it added another dimension ofdeliciousness. The pricing was a little bit more than other, similar establishments. The customer service aspect could also beimproved. The restaurant had decent seating. Read more