Reviews for KOI Fusion in Hillsboro, OR
Horrible service. We asked for a special combo with soy garlic chicken and they gave us a half-filled box with spicy chicken.... Said they couldn't serve chicken with bones because someone froze them overnight. Do not buy from here YOU WILL BE SCAMMED. Read more
I should have trusted the reviews but I wanted to find out for myself. The korean corndogs are RAW in the middle and they are... made by a couple of young dudes who wrap the batter around the corn dog with their hands using no gloves. Health inspector needsto shut this place down! Read more
I used to love koi fusion, which is why I am leaving this review. When I walked in at around 6pm the place was empty. No... customers, no visible employees. When my son said ?there?s nobody here?, an employee popped up? I guess he was sitting on thephone behind a little partition. Okay I get it, no worries. I went to this location because the Bethany location never seemsclean and has a depressing vibe. This one is the same. It seems weird to have dirty prep bowls, etc, out in the kitchen whenno food is being prepped and there are no customers. I ordered a burrito and two bowls. All were cold. The tortilla was dry. The burrito didn?t have cheese (and the used to be delicious!) Maybe it was better when they were a food cart. Maybe they?restretched thin across too many locations. Maybe it?s the pandemic or labor shortages. Anyway, I miss good Koi Fusion. Iprobably won?t be back for a while. Read more
The place was out of burrito shells. Employee couldn?t take a debit card, said Apple Pay only. Bathroom was filthy. Taco?s were... cold and stale. Soda tasted off. Drove all the way from Vancouver, Washington for this. Thoroughly disappointed. Read more
I normally don?t review places but the service here was horrible. There?s a lot that needs improvement. I?ve had Koi fusion in... the past and this was not like previous experiences. 1. Employee had very little knowledge of the menu when asked questions. Hewas not rude, but was very aloof. We ordered chicken with soy garlic sauce and his comment was ?Okay, if I can find it.? 2. Foodhandling and hygiene was a concern. Employee had one hand gloved and the other ungloved while preparing food. Ungloved hand wasused for cellphone usage between food preparation and was ?cleaned? by wiping on his shorts. 3. We ordered 3 orders of Koreancorn dogs and after 20 minutes of waiting, we were told that they were out of sausage so the corn dogs could not be made. 4. Weneeded to use the restroom and there was no toilet paper. When asked about it, he said that he hadn?t worked in a while so hewasn?t sure where it was. 5. Burrito was made with only beef and rice. When asked for the missing ingredients (numerousvegetables), he said that it didn?t come included when the menu clearly listed all of the ingredients. I pointed his directionto the menu and he said ?That?s not how I was taught to make it.? 6. Fries were undercooked and chicken with soy garlic saucewas just bits and pieces. I really hope they?re able to turn this around because I?ve had great experiences in the past andthis particular experience has made me reluctant to return in the future. Read more
The loaded fries were amazing. Kimchi and pork fries with cheese and pico de gallo. I would never think to combine those. So... good. The chicken was alright. We ordered the bulgogi flavor but it was more of a spicy honey and fish sauce. Maybe he got theorder wrong? Still better than Buffalo Wild Wings though. ???? Read more
Was excited to try out their two zone corn dog and fried chicken wings. Similar to other reviewers experiences, They seemed to... be understaffed and undertrained. The wings were good but the hotdog came undercooked with raw dough inside. Asked the employeeand they mentioned that they followed the exact timing provided by the cooking guide. Read more
Koi fusion is as good as I remember. I got the spicy tofu burrito and it was delicious. Big portions, freshly made and friendly... staff member. Read more