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Reviews for Chick-fil-A in Hilliard, OH

MATTHEW 2 years ago
1

Order Curbside pickup. We did not receive the sauce that we ordered, the granola for the parfait, or any napkins. Details... matter, and unfortunately it made our experience a negative one. Usually a great experience, but this location has been hit ormiss for us in recent years. They also forgot our fries on a separate experience a few years ago. Read more

Brittani Moellendick 2 years ago
1

I ordered way down the street? My food on the app? To come to find out that they don?t even start making your food so you get... there but it?s not only that they don?t start making it is that they didn?t even have grilled nuggets prepared already. So Ialmost wrecked my job waiting at the pick up area and the girl nonchalantly apologized but by then so much for the Rosso job Iam headed to my job now? I deleted the long for 12 grilled nuggets with no drink or side? Very slow moving Read more

Steve Matson 2 years ago
1

I love chick fill a, but I've also noticed a decline in food quality when it comes to their sandwiches over the last couple... years. Today was the worst. Ordered without tomato and on my 3rd bite I bit into a nice juicy tomato ????. Secondly the chickenwas almost non existent. I took 2 huge bites of my sandwich before even getting to the chicken. After opening the bun to removethe tomato I didn't want, I saw that the piece of chicken was so small and thin, it was in all honesty thinner than a chickennugget from McDonald's. It was pathetic. I almost went up to buy another because it wasn't filling at all since the sandwich was90% bun and tomato. Decided not to waste my money, went home and heated up some pizza rolls instead. Read more

Mathew Rodriguez 2 years ago
1

I got 2 breakfast chicken sandwiches that were cold and the only thing that tasted fresh from the only 2 items on was the... biscuit but that only after getting there at 0603 and finally getting my food at 0620 with only 8 cars in front of me, which ata normal restaurant would be fine but at chikfila that boasts the fastest drive-thru times and it was fully staffed wasrediculous. Read more

Emma Hendrickson 2 years ago
4

Long line. if you order for drive through pick up, you have to wait so it's better to just order when you get there unless you... plan to pick up inside. Food was hot and staff was friendly Read more

Guest 2 years ago
5

I don't know why I never had Chick-fil-A before because I sure have been missing out! Best chicken sandwich & waffle fries at a... reasonable price. Staff very friendly, fast service, hot & fresh food. For sure will be going back more often. Read more

Troy Sommers 2 years ago
1

This location is awful. Pull up to order and ask about Sunrise Surprise which on their facebook page says today. They won't... tell me so I order a coffee. I paid for my coffee and got a coffee So the surprise is you get What you order. What kind offree treat is this? I should have asked at the window but she gave me my coffee and walked away...I was confused and slowlypulled away. Why do you advertise then do nothing? They used to be great at customer service. I didn't even get a my pleasurethis morning. Read more

Johann Koshy 2 years ago
2

I had a four star experience at this location a while back, but this time around was disappointing! The large fries contained... more like a medium amount and the drive thru was unnaturally slow for a chick-fil-a Read more