Reviews for Williams Bakery in Highland Springs, VA
Me and my mom have been wanting to go in this bakery for a very long time so we finally did. As soon as i walked in, I greeted... the lady behind the counter but her response was very rude. It was like she didn't even want to speak back so i didn't likethat. Then when my mom wanted to purchase the cupcakes and didn't realize how much they were, the lady just snatched the priceofnthe container and held it up instead of just letting us know how they were priced. I felt like the lady was prejudice to behonest. Those were the vibes i got. We left without purchasing anything. Read more
Very nice with a hometown feel. Purchased some lemon chess and coconut custard bars. Both flavors were delicious and... definitely ideal for serving guests. I even found out that I can special order a Pumpkin Pie for Thanksgiving, I know it isgoing to be a hit! I highly recommend giving them a visit. Read more
I'm from Baltimore Maryland. My brother-in-law took me to this bakery to get a cake for my wife. I chose a carrot cake which is... her favorite and mine as well. That was the most delicious, Fresh, moist carrot cake I have ever had. If you just so happen tobe in Virginia, please alll means stop by on my recommendation by and pick you up the delicious treat.... My heads off to theBaker's staff and management of this establishment is this establishment. Read more
I was visiting my parents and decided to bring them some sweets. The woman that was behind the counter today was very cold and... rude which is unfortunate because the things I purchased were very tasty. I just don't think she should work with the public ifshe is going to represent the brand like that. Read more
Great place for sweet treats. This was all I had left after buying it.
THE BEST PIES I HAVE EVER EATEN. I am going to buy a pie every time I'm in Richmond now. The coconut pie was to die for. I'd... give it 20 stars if I could. (I bought 3 pies for a party, coconut, lemon meringue, and chocolate meringue, all perfection) Read more
I've been a customer at Williams Bakery for decades! They have such wonderful baked goods, beautiful cakes, tasty cookies, great... donuts. I won't lie, you have no idea what good is until you've had a Texas sized eclair! Oh boy!! Friendly people, fantasticgoodies!! Please, do yourself a favor and visit Williams; you'll become a repeat customer! Read more
On 3/23/22, I visited this location with intent to place an order for a birthday cake. My mother was turning 85, and I wanted to... do a cake that was a little different from what was offered on the menu. The young lady behind the counter gave me the company?semail address and a phone number. I was told to contact Claudia and send the picture of the cake to her. Claudia told me thatshe couldn?t do the flowers that were on the cake as they appeared to her to be made of gum paste or sugar. We finally decidedthat the flowers could be placed on top of the cake by doing piping. On 4/5/22, I contacted Claudia via email to make sure thateverything was still on point with the cake as I would be picking it up on Saturday, 4/16/22. She told me ?all is good.? Thisweekend was special because I had family flying in from the West Coast to surprise my mother for her 85th birthday. On 4/16/22,I went to pick up the cake and it had no flowers on it. The woman behind the counter was extremely curt and aloof, telling me Idon?t know what to tell you. We don?t do any cake decorating or baking at this store. The cake I ordered looked nothing likewhat was discussed between Claudia and I. I was given a $10 discount and was told to enjoy a chocolate egg on my way out.Finally the time came to cut the cake and sing Happy Birthday. I attempted to cut the cake and found that it was sinking in themiddle. There was a hole in the cake! Upon further investigation, I found that there was a circular piece of cardboard in themiddle of the cake covered up by frosting. The cake was supposed to have three layers. This cake was a round, single layer poundcake with cardboard placed in the middle. Please understand that it was not about the money that was paid for this monstrosity,nor for the discount that was given. It was about an experience that should have been special to my mother, family and friends.You don?t get a redo as memories and experiences are priceless! Read more