Reviews for Baskin-Robbins in Highland, CA
This location needs help they have a name to uphold... might have been family or friends sitting around like at home... it's a... business not a club house... felt rushed the girl would say "Is that it" After every word very annoying they need betterCustomer service etiquette. Read more
Of course, the ice cream is amazing, but the service here is great also.
The young girl who was working tonight was soooooo lazy. No hello, thanks or good bye. Just a dead stare, no communication... from her at all. Scooping a nice full & round serving of ice cream requires a modicum of effort and was much to difficult forher. So, we received 2 partial scoops instead and when we requested whip cream topping...... it arrived just after flowing pasther ungloved finger tip. Let's hope she washed her hands at some point in the recent past. Read more
after a long day came here to get some ice cream with my partner and as soon as we walked in we weren?t greeted the guy working... had his friends sitting by the counter and was talking to them after we approached the counter he walked over and didn?t say aword just expected us to start ordering now even a greeting or anything then had no mask on during a mask mandate and also nogloves on when getting the ice cream and also long hair no hairnet or anything asked for bananas on ice cream and cut them wayto big just no care in the world no uniform on or anything just basketball shorts and a t-shirt, least the management can do iscare but seem like they don?t. would give 0 starts but i don?t have a option for that. Read more
I had two bad experiences here. The last one was just now. They tried to put 3 hour old hot fudge on my two scoops with a... spoon.. they do not care about their customers.. if you go the watch them carefully.. just a word of advice Read more
They got really good ice cream there to eat. They even have a promotion to Stranger Things when it comes to new seasons, such as... season 3. If you're looking for fresh, good ice cream, then I highly recommend this place. Sweet tooth abound! ???????????? Read more
Love this Baskin-Robins... The employees are always friendly and helpful. Keep your eyes open for deals of the week/month.... Sometimes they run quarts 2 for 5 or 6. May seem like a lot for a quart but this isn't cheap ice cream it's top quality icecream. Read more
Went to the highland basking Robbins for ice cream at 8:30 am. not knowing the opening hrs and it was closed. I was a bit... disappointed ???? and was heading back to my car when I heard someone saying , good morning did you want to buy ice cream ????.This just made my day because at home I have my daughter and my 2 grandkids waiting for ice cream ????. What great service byNancy with a great big smile ????. Read more