Reviews for McDonald's in High River, AB
Just the worst McDonalds ever. Always double check your order.....even to the point of opening the burger box to make sure there... is cheese on that there quarter pounder. Cures the cheeseburger blues, but just Read more
Ordered breakfast, told to go wait in the spot for ur order, half of the order was missing. Had to drive back thru, get the rest... of the order n I said the fries should be upsized because of my inconvenience of having to wait for an order that was missinghalf the order, and having to drive back thru. Just to be told ur order was this. Now that was enuf, uean to say u can make asmall fry a med fry due to the inconvenience? The coffee was made right, yay. Really disappoints me when they screw up and urmade to rectify the situation after being inconvenienced. Sorry, but would have given a better rating is I didn't have to arguemy point. Read more
Went in today to add money to my gift card as my balance was down to just over $5.41 Gave the man $20.00 to add and when I... scanned my card the balance was $0.00 so told him it wasn?t correct. Did it again and then balance showed just &20.00 my balancehad disappeared. Referred to supervisor who just said that balance was $20.00. Basically accused me of lying about balance I hadon card. Absolutely refused to do anything about it. Said I always complained which I had done on the Monday when it took over12 minutes to get 2 coffee?s in the restaurant. Others experienced the same delay. I think supervisor needs some furthereducation on customer service. Read more
The location in High River needs to consider replacing some staff, not the first nor will it probably be last time the night... shift supervisor has had complaints. I will not return to this store because customers are apparently irritating to the staff orat least that?s what is portrayed. Read more
after placing my order in drive threw I got one burger and the fries 2 drinks then was parked for the rest of the food. after... waiting in the parking lot for over 30 mins!!!! driving home and making food then packing it to take would have been faster andi would have hot food. i had to go in. I was told my food was sent out and that's that. after hearing the frustration a secondmanager came over and said ok i will get your food. I informed her i wanted my money back and i would go without. she gave meextra food and 5$ back. So hear i am 25mins late with freezing could food no ice in the drinks and NO Straws! High RiverMcDonald's :( you need to train staff or close Pictures are from my last 3 visits months apart but same customer horriblecustomer service Read more
This location has the worst drive through that I have been too. Hope they can fix this? Got out on the highway and noticed my... French fry?s were missing. The lady at the pay window repeated my order and said she liked to do that so they don?t mess up yourorder. Well the people getting my order need to make sure they put it all together and double check before you get your order. Phoned the store location, after about 3 min of the phone ringing someone answered the phone. I explained the problem and allthe lady could do was say sorry. Saying sorry is not fixing the problem at this location. If I could give 0 stars this locationwould get zero stars! So it?s almost 2 weeks later and I am back in High River. Decided to give this location one more chance. This time I walk into the restaurant for my order. Well to keep this short it took them 3 times to get my order right before Iwalked out of the restaurant. I not sure if it management or staff or both that is the problem at this location. If you visitthis location make sure your order is right before you leave. Read more
Should be rated no stars!! Today I ordered a quarter pounder with cheese and was very disgusted by what I recieved. As I opened... it and was about to take a bite, I spotted a blonde curly hair poking out from under the bun. Upon further investigation I foundthe hair to be embedded in the meat and cheese. I will NOT be returning to this location. Very disappointing, especially when weare in the midst of a pandemic and should be taking extra precautions. Read more
Its like they make a game out of getting orders wrong. i dont think i have ever went and had them get a full order correct. i... order 2 double cheeseburgers with no onions and i get both with a TON on onions on them. is it really that hard to read thepaper attacked to the burger that says "no onion" on it Read more