Reviews for Sonic Drive-In in High Point, NC
This sonic and the sonic in Thomasville are slow and disgusting. The staff makes it clear that they don?t want to do their job.... Sonic makes it clear they don?t care, by not sending corporate to change things. This is an ongoing problem, you can tell by thereviews it?s been bad for awhile. I used to go to sonic allllll the time till I moved here and went to this sonic and everysingle experience at this location and the Thomasville location have been bad. Also both locations like to turn off their menusboards so they don?t have to bother to walk to your car. Read more
Ordered on app at 7am for pick up. Arrived at 7:15, no response at speaker or window. Drove around to see if anyone was inside.... Once again no response st speaker or window. A delivery driver said there were 3 people inside standing around. I drove around,parked tried to go inside but doir qas locked. A person came out and asked me what did I need. I told them I had an app order topick up. He asked me was it was. I told him and asked should I drive around to window. He said yes. When I got to window, I wastold they didn't have the supplies to complete my order did I want a substitute. I asked for my money back. Another person cameto window she had manager on phone and tild me to just cancel my order. I showed her I did not have that option and I wanted mymoney back. She left and came back and said they were trying to now complete my order. I told her I no longer wanted the foodbut my money back. She said they did not have $7 in the register. I told her I was not leaving with out it. Another worker gaveme the money from his pocket. So I left at 7:40, 25 minutes after arrival with no food and terrible experience. These workersdefinitely need more training!!!! Read more
We made a larger order and with kids in the car, we changed it on them too. They entered the order perfectly and all was... delivery correctly. Very polite staff. Probably one of the best experiences at a Sonic we have had. Read more
Food was good. Service was really slow. Update: Made another trip a few days later. Pulled into a stall tried to order was... told to go to drive through... got there speaker was broke. Had a sign to pull up to Window, did that waited at least 25minutes... then they tried to give me someone else's order... tried to order then and was told they were completely out ofshakes.. so we just left after wasting all that time well over 30 mins we ended up going somewhere else to eat. This placeneeds to get equipment fixed or closed. Not a happy camper... Read more
This is quite possibly the worst service I have ever seen. I was here yesterday and it took them 40 minutes to get my order out.... My friend ordered 20 minutes after me and left 20 minutes before me. I only ordered one burrito. Im here again today (my mistakefor not learning my lesson) and after 20 minutes at the stall they told me to come through the drive thru. I sat there foranother 20 minutes and when it's finally my turn they haven't even received my order yet. They aren't even busy there was only 2cars in front of me, it just took them ages to get them their food. I'm still waiting for my food to come out however longthat's going to take. I've been here so far for an hour. No amount of Frito burritos is worth this utter waste of time Read more
Arrived at 2:55am to make an order. The person over the intercom merely said doordash only and didnt respond to any questions at... all. Once i arrived at the window, the female there had no idea what was going on. Turns out from 3am to 4an on weekends, theyonly take orders through doordash. Due to the fact i had a very small order (crispy chicken only mayo and pickles as well as asimple coconut slushie) they did indeed allow me to order, but the crispy chicken sandwich wasnt made as i specified, which wasonly mayo and pickles and the lettuce was turning yellow at that. Long story short, the night cook refuses to follow simpleinstructions and doesnt seem to like work from my guess. Read more
We don't normally eat at Sonic, but wanted to try the grilled cheese burger and popcorn chicken combos. When the food came out,... the only thing hot was the burger. To say the chicken, tots and fries were warm is being generous. The drinks, a coke and dietcoke, with no ice were both diet and crammed with ice. No napkins, straws or ordered sauce was provided. Maybe a differentlocation would have been better, but it will be a long time before I go back to a Sonic again. Read more
Need more attention to the cleanliness and appearance of drive thru person. Today i was greeted with Dirty nails and disheveled... hair, just overall not appealing appearance. I was honestly grossed out and complained to another worker. Got Home and the onionrings and mozzarella sticks both tasted like cardboard. I usually srop there for breakfast for my son atleast 3 times a weekbefore school but as of today I will not be going back! Very disappointing! Read more