Reviews for Small Batch in High Point, NC
I?m giving this place a 5 because of the service mostly! Brandon was absolutely amazing and attentive and kind. Not to mention a... good sense of humor. We came for a celebration meal, a great health report and birthday gathering for my 8 year old! And he madethis meal even more special! The food was good and the shakes are definitely fancy! Read more
Walked in at 12:05, seated at the bar at 12:10. Only because 2 people walked in after me. I placed my order for a bacon jalapeno... jam and feta burger. I was about to walk out after 20 minutes but at TWENTY -FIVE minutes I finally got my meal. I asked formedium and it was killed 2 times over, crunchy burger meat. The place wasn't busy, however after I was seated other peoplewalked in. BTW those 2 people who came In after me placed their orders after me got their food, ate and were gone just as I gotmy burger. I won't be back. Kitchen staff? Read more
Super duper amazing. I really enjoyed the shakes. A very pleasing presentation and delicious flavors. It's a Suprise shake was a... great surprise. My crew and I thoroughly enjoyed it. The food was also great and friendly staff. We will be back again. Read more
Could have been better. I came an hour before closing there were only 4 other patrons in the restaurant. I placed my order:... loaded tots, 1 Mac Daddy burger (had a lot of Mac n Cheese which is great) 1 Quesonario (had little Queso on it) and 2 sidesalads. A customer waited a few feet away from me for what feels like 10 minutes for a milk shake while she had already receivedthe rest of her carry out order, she was getting irritated and informed them that she was thinking about getting a refund for itbecause if how long it was taking to get her shake, it felt as if it took her requesting a refund for her shake to be given toher. I sat at the bar for around 20 minutes(from the time I placed my order til the time my burgers came out to me) without somuch as a word of when my order would be ready, I did hear a lot of commotion from the kitchen which sounded like laughter andtalking. by then I was the only customer left. The two servers I saw looked a little stressed but were polite when they didspeak to me throughout my experience. A few minutes later I was informed that my food was ready but there were no more saladsavailable, I told the server that I would take sweet potato fries instead. She came back a few minutes later with both burgersand told me they had enough lettuce for 1 salad and again asked what side I would like in place of the other salad which Irepeated sweet potato fries. Because they had to be cooked it took a few more minutes which meant my burgers would have to sitat the bar with me getting cold. The salad looks as if it were just thrown together a 3 strips of bacon which looked as if theyhad been put in a fryer, chopped lettuce and two thick slices of tomato and a few carrot strings. By the time my fries came outto me it was past 9:30pm. I would have rather the burgers had been kept under heat if possible while I waited for the fries tofinish cooking so they would not get cold. I have been a manager in the restaurant industry for ov Read more
Call ahead and make sure they're actually open and ready to serve you food. We were one of three patrons and they had about... five staff to serve everyone. They didn't seem well prepared and they made excuses that they were training new hires and theyhad a shift change. Hamburger was request medium well judge by the photo and it was cold. Glad that we live in the country anddo not have to pay that much damage. Read more
The burgers are AMAZING, Service is AWFUL. When we got to the restaurant there were only 2 tables occupied, they took forever to... take our order. People started to come into the restaurant and they started to serve the food to those tables way before us,they brought the food in parts not all together, their excuse was that the servers got mixed up and served the other tables ourfood. Like I said the burgers are INCREDIBLE, I order sweet potato fries and they were absolutely cold ???? Great burgers, notthe best service Read more
Wow. Super cool place to get amazing milkshake art. My daughter loved the ?It?s a surprise? shake. I had the Dreamsicle. ... Cool place. We saw the food coming out to other tables and it looked great. We will be back. Read more
Waited at doors over 10 min to be seated while staff seemed to play a game of not it. Once seated gave our drink order waited 20... min and she never came back. The table behind us was seated and had drinks within 10 min of being seated. There was maybe atotal of 4 wait staff and 6 tables w guest. Will not be going back or recommending this establishment Read more