Reviews for Fire & Sticks Japanese Steakhouse & Sushi in High Point, NC

Fire & Sticks is one of our favorite restaurants and working in the restaurant industry myself, I understand that customer... service is a HUGE part of success. We had a party of 9 for a birthday celebration and frequent the restaurant. I must say wehad some of the worst service I've ever experienced. From the time our server approached our table until the end, it washorrible. She was extremely Rude and at one point even told one of us wait a minute when asked to bring salt (which was neverbrought). We sat with our glasses empty most of the night and one person even had water and drink spilled all over them andtheir cell phone. She never made eye contact with anyone at the table and would only ask if we needed something in passing sothat we really didn't have a chance to answer. We had cake for our birthday celebration and had to get the manager to bringsilverware as she simply disappeared. What could have been a very good tip night for her ended with only the gratuity that wasadded. I'm not sure if she was having a bad night but we all have to do better at customer service or folks will go somewhereelse. The food was still amazing, as was our chef. It just made a rare family get together pretty unpleasant. Read more

We went for the food, not the experience. We had table service in the bar area. Our server Jason was excellent. The food was... awesome and plentiful. I ordered the Samurai(chicken,shrimp,filet). My husband had chicken with extra mushrooms and a side ofnoodles. Read more

Was suggested this place from a lady at cupcake cuties. She was trying us how good it was and that they had the live shows, so... we had to check it out. We were not disappointed. Very nice atmosphere. When we walked in we kinda felt under dressed.... theyhave the entrance decorated with flowers and it looks so elegant. We arrived at opening 4pm. We were immediately seated and outdrunk orders taken. Our waitress was Kayla. She done a great job taking order and refilling drinks and making sure we hadeverything we needed. We had a short wait as the wanted to make sure no one else came in to sit at the grill with us..... noone else showed so we had that whole grill to ourselves. There were only 2 grills going while we were there. Out chef was veryfunny n kept the kids engaged. They give very large portions so be prepared to get a to go box. Can easily make 2 meals out ofeach serving. (We did anyway) and we ate till We were stuffed at the restaurant. For 3 adult portions and 1 child portion itwas 135 including tip. And we each got coke to drink. Over all everything was great. We hadn't been to a hibachi grill sincepre covid so it was nice. Most hibachi places r take out only anymore so I'm glad they are back to doing shows at thislocation. Read more

The best Japanese I've had in FOREVER!!! FRESH AND HOT! Our server/bartender JASON was AWESOME and we DID NOT have to sit a a... table full of people we don't know like some other Japanese restaurants!! WE WILL BE BACK???????????? Read more

Make your reservations because otherwise you might have to wait a while due to staff shortage. This was a great experience. The... food was not what i expected but watching the chef cook was really entertaining. We order scallops, salmon and shrimp, andVegetable tempura as an appetizer. They serve soup and salad. Salad was drenched in dressing. The restaurant was nice and clean.A few waiting benches as you enter. The employees were all nice and friendly. Read more

Awesome experience very nice and pretty place. More then I expected service was fast and kept my drink filled. The chief was... awesome and very into putting on a great show for us. Fairly priced for what it is you?re paying for the show along with thefood it?s a higher quality than what you can get at a hibachi store down the road you?re also paying for the show don?t forgetthat and they put on a good one Read more

My first visit. Great food, great portion sizes, wasn't that much of the normal show I've seen at others restaurantsov this... type. It was almost like ordering & the food coming from the kitchen. The assistant was great though, he kept our drinks fullwhile waiting about 30 minutes for the cook. Read more

The dinning experience was exceptional. The personal chef assigned to the table cooks everything to order. It's great to see... what you order being cooked in front of you. The cook was very professional, friendly and he made the whole experience veryenjoyable. The food was great! The service was excellent Read more