Reviews for Dunkin' in High Point, NC
It was the absolute worst service I've ever had. I sat at the the drive through 10 minutes before they even took my order. When... I got to the window it took another 20 minutes to get my 3 drinks. The cashier was busy playing on her phone and ignoring thedrive thru. I had asked for donuts but she didn't even know what kind they had so I told her to forget the donuts and I went toKrispy creme for those. I seriously doubt I will ever come back here. Read more
By far the worst Dunkin? Donuts in the area do not waste your time or money. they don?t have anything on the menu, and their... service sucks, a whole bunch of little teenagers that do not care about customer service or having anything in stock. Even thebasic items that a Dunkin? Donuts would sell they don?t have available. They don?t have any Boston creams they don?t have jellyfilled donuts they don?t have the bacon egg and cheese croissants, they don?t even have bagels. They have customers waiting 45minutes for some thing that they don?t even have, for example you order one thing and you?re waiting for 45 minutes for yourfood, only for them to come back and tell you they?re out of it,They don?t even have boxes for a dozen donuts. By far the worstplace in High Point. Read more
15 minute wait in the drive-thru for an old tasting iced coffee. I love dunkins but avoid this one if at all possible or prepare... for a really long wait. Once in the drive thru you are trapped! Read more
Every time I come to this Dunkin? Donuts something is wrong and I can?t get my coffee. The first time they didn?t have any... workers for the morning shift. The second time the expresso machine was not working. Please get it together lack caffeine leadsto agitation. Read more
For the past three weeks I have tried to go through the drive thru before work. The first week it took around 15 minutes, mainly... because there were a lot of people in line, I?d expected it to go slower because of that. The second week I was the first inline and sat at the order speaker for around 15 minutes before the employee finally asked what I wanted and when I tried toorder they said they were cleaning their kitchen so they could not make the items I was asking for (bagel minis and bacon).Which is fine, it happens, but I was trying to order this on a Saturday morning, probably one of the busiest days to choose toclean the kitchen, which wasn?t very efficient for them. The third week I sat at the drive thru for another 5 to 10 minutes withno indication that an employee was going to take our order. When we pulled to the window to see if there was even an employee inthere, the person ducked down because another customer was walking up to the door. Might I add that this happened around 7:30,30 minutes after they were supposed to open. If your systems are down or you cannot take orders, tell the customer that, do notjust let the customer sit there for minutes on end, some of us have places to be. It?s really disappointing because they do havesome very good breakfast items. Their bagel bites are fantastic and it?s always nice to have bacon in the morning, especiallywith the sweet glaze they put over top of it. But the service needs to improve. A lot. Read more
Love DD and the employees are nice. It?s the drive thru line?. I wait 20 mins just for a cup of coffee. It?s ridiculous! There... is no option to go inside and I can?t turn around?.JUST STUCK!!!! Please get some organization in this store. They need a goodmanagement team because whoever is managing now is not doing a good job.???? Read more
Love DD coffee and bagels!! Went there yesterday and got three donuts and a bottle of Coke. Was pleasantly surprised by the... price... We usually get our donuts from KK which is a bit pricey but we were getting our nails done and it's right there.. Mydonut was the cream filled one.. It had absolutely NO cream inside whatsoever.. Walked back over and he gave me another one..Maybe one bite of cream in the whole donut which was very dry.. Went straight to KK after getting our nails done and the creamfilled donut had so much cream in it that it was coming out of the holes!! Wish I could post pics here.. KK is definitely worththe extra money!! Will still go to DD for coffee and bagels though.. Read more
Ordered before I got to the restaurant and still took over 15 minutes to get my order. The workers sat around and talked wasn?t... worried they had a customer waiting on their order Read more