Reviews for Jimmy John's in Hickory Hills, IL
Typical Jimmy John's, good service, but with a drive through! I love it.
This is the only Jimmy John?s that always gets the order right. The employees here always acknowledge you right when you walk... in the door and are very kind and quick. This location is farther than the other 2 from where I live, but I still come to thislocation because I know they?ll get my order correct. Read more
Today I placed an order, for ONE sandwich .. I waited approximately 40 minutes for it .. I did a drive thru pick up to do it... could be quick while on my break for work.. and it was kind of pointless. Read more
Most disorganized store. Good luck getting your order correctly. Picked up sandwich thru drive thru, got home?.had the wrong... sandwich and the wrong receipt. Called was offered a credit, wouldn?t deliver my sandwich because they had other deliveries andonly one driver. How is that my problem? Joke. Read more
Our company has a lot of meetings and times when we all just want sandwiches. Our choice is always Jimmy John's in Hickory... Hills, IL. The staff is always friendly, helpful. Service is always on time and the sandwiches are always fresh. Weappreciate all of you folks very much. Read more
My first time trying this place . It didn?t really do anything for me. Sandwich was dry. I prefer Subway over Jimmy Johns. The... establishment was clean , workers was nice but Parking lot is a little small. Read more
Delivery is fast and handy, fresh bread and fixin's. Tasty. We get delivery every few weeks and takeout more often. Always good.... Love the new mini's! Read more
Tried calling ahead to place a pickup order. This was a very painful 5 minute conversation with the employee on 11/06/21 at... approximately 6:35pm. I had to cancel that order and placed an order in the store for 5 sandwiches because she said my 5sandwich order would take 30 minutes. I get inside the store and there is nobody in this place. My 5 sandwiches were made in 5minutes. They weren't too happy to take my $45 order. This labor shortage is probably to blame. I hope the franchise ownerreads this and educates his staff on the importance of good customer service. Ordered again on 10/22/22 a party box online forcurbside pick-up at 1pm. Get there at 1pm and order was not even made yet although the order was placed an hour earlier. Foodready at 1:17pm and all the sandwiches were made with stale bread. This place really is bad and it's my fault for continuing togive them business. Read more