Reviews for McDonald's in Hickory, NC
Ordered on line with ease and food was ready when it was supposed to be but had to try several times to get an employee's... attention to get napkins and salt. They definitely need more staff but overall they did a great job Read more
The food was good but as usual we were missing an item from our order. Wish the consistency was the same as most of the other... McDonald's we visit. Read more
Always slow, something on the order is always wrong, and if you complain, no matter how nice you are, there's a young man in the... drive thru who always has a I don't care nasty attitude. I've essentially stopped complaining and slowly stopping myself fromeating at this particular location because of this young man. He really needs to be trained in true customer service Read more
Took over 45min to get an order. Plus dinning area was not clean. Every table was dirty. Worst ever. Advise would be to go... through drive through if you'll want to eat here at all. Read more
Went through the drive thru at breakfast. The long line moved pretty fast and the staff at both windows were friendly and... courteous... something you typically don't find at fast food establishments or anywhere anymore. Was a pleasant visit and foodwas hot. Read more
Love McDonald's food. Same great quality wherever you go. Great staff. Quick order fulfillment. My favorite comfort food since I... was a kid, still is. Two ordering lanes in the drive through led to a longer wait and a bit of jockeying for position. Still,totally worth it. Read more
Went back to see if their customer service had improved. It didn't most mcdonalds are like this but the past 3 times I've went... they had something messed up with my order and I was waiting. Nor a very long time. But the service is still horrible. There isno greeting at the drive through or inside. Was told I had to wait a few minutes at the drive through for them to take myorder.. I left because the person speaking to me was very rude and inconsiderate of me and other people in the drive throughline. Won't be back. Read more
The manager on shift, Penelope, was rude as hell. I done an online order and when I was waiting for my food (inside pickup) I... asked the manager why my food was placed under the hotbar instead of down the sandwich line to be bagged up. She got nasty withme saying they are making the door dash food. So beyond disrespectful. Read more