Reviews for Pizza Hut in Hialeah, FL
I requested curbside pickup, stood outside and called. I saw the person packing up my call and hanging up without saying a word... as I was waiting right outside. Had ro go park my car to the store. By the time I was handed my pizza it was cold. Read more
HORRIBLE !! Online said ready at 11am and it?s now 20 mins later.. DOORS ARE LOCKED AND NO ONE IS ANSWERING! So sad .. THE PIZZA... IS DELICIOUS BUT THIS PLACE IS HORRIBLE! CUSTOMER SERVICE IS HOOOOOORRIBLE! Pick another location Read more
My order arrived in the time frame promised. The pizzas were hot, cooked to order, and delicious! We ordered the BBQ Brisket pan... pizza. It's the best! Would love a little extra brisket. ;) Thin & crispy pepp lovers, and stuffed crust cheese. ALWAYS our goto location. They've never disappointed us! Thanks Pizza Hut! Read more
Why would your system let me place an order, to arrive at the store and your employee tells me she canceled my order because you... guys are closing.The internet clearly says no carryout after 11:00pm. I placed the order @ 9:30pm. It also says that you closeat 12:00am. Get it together pizza hut. Read more
I wish I would?ve read the reviews before ordering. Everyone is absolutely right. HORRIBLE customer service and management. Even... though I selected curbside pickup and was parked in the appropriate parking spot I waited for 20mins to no avail. Finally icalled and was told they were too busy to bring it out and To come inside or I could get a refund in 3-5 days. I asked to speakto the manager who ended up telling me to ?just pull up to the front? before hanging up on me. Then to top it all off not onlywas the food cold and hard but I was given the wrong pizza. Avoid this location at all costs !!! Read more
AWFUL experience. Order was delayed for over 25 minutes despite showing completed on the app. Despite The order been curbside,... nobody came for 15 minutes until I decided to briefly leave my babies in the car to call up on them because nobody was answeringthe phone either. An employee with a very negative attitude and very disrespectful tries to explain that curbside orders cannotpay cash (I understand contactless are not) while bribing me the wrong order. When I tell him I?m missing some of the order hetells me I ordered wings which I did not, only to realize he brought the wrong order. I had to once again to go back inside andcall him. He then becomes even more stupid and instead of apologizing or try to correct his mistake he was very disrespectfulwhen addressing me asking for my info which I had to scream from the door? remember I have my two babies on the car and I won?tleave them any farther from me. At the end he brought me the right order but when he handed it to me he was again verydisrespectful. I left the pizza in the car and decided I didn?t have to take any mistreatment from a business that is supposedto be in the hospitality and customer service environment. I demanded his name no less than 50 times to no avail. I called thestore repeatedly but the owners or managers were not there because I assume this punk kept on hanging the phone on me. Readersbeware. This store lacks a basic standard and for what I read is a chronic pattern and behavior at this location. For me, I?llmake sure not to order from them ever again. Have a good life Pizza Hut. Read more
I had worst pizza experience ever. 1st, I went to pick up the pizza for someone who placed it with their credit card. When... picking up the pizza , I was told to present the their credit card for verification. Its a $9.00 pizza. I dont carry otherpeople's credit card. This is a policy that their competitors do not do. 2nd, pizza was extremely greasy and NOT WORTH$9.00. Lastly, I will never buy from pizza hut. Luckily there better pizza around this neighborhood. Read more
I paid extra for pan crust pizza to a weird thrown together crust.