Reviews for Carl's Jr. in Hesperia, CA
Arrived at 7pm on a Saturday night for dine-in, closed at 11pm. People were backing out of the drive-thru as they had been... waiting over 30min. One couple was sitting inside eating. Doors were locked. Two staff people behind the counter. Knocked manytimes on the door but staff wouldn't respond. I then called them on the phone, after many attempts women finally answered, Iasked her why the doors were closed, she replied in broken English we only have "one" cook. I asked her to open the doors asthat was no excuse, she refused. I've worked in a fast past restaurant years ago and we only had one cook. What's with societynow that they don't want to work to make their money. Question to authorities isn't it illegal to lock the public doors duringworking hours with customers inside, unless theirs an emergency? This restaurant needs new management. Read more
Just had the worst time through the drive thru... If the employees don't want to be on the drive thru order taking they... shouldn't. They need to train their employees properly. Never had an issue with this place, but their is always a 1st time foreverything I guess. The manager then just watch as I talked to her employee, didn't bother to say anything. Thanks Carl's. Read more
All the food was made the way it was requested. The staff was friendly and filled my order quickly. What more could you ask... for? Read more
Poor customer service. No hot sauce for months. Quality and quantity are going down here.
I ordered a guacamole bacon burger and the wife git a famous star. For a meal that cost $25.00 I expect the quality to be much... better. The bacon was limp and lacked flavor, the guacamole was barely there. I should have gotten a basic burger. My wife'ssaid the famous star was decent, but fries were heavy on the salt. My onion rings seemed stale and overcooked. Just sad one ofmy favorite restaurants no longer is worth going to. Certainly not at sit down prices. A local hamburger shack down the streetwould be half the price and twice the quality. Read more
I'm not a big fast food fan but when I do eat fast food I usually try to get Carl's Jr it's by far the best the veggies are... fresh the patties aren't dried up hockey pucks and the fries are real potatoes even the breakfast menu everything is made freshso by far the best fast food restaurant Read more
Worker told me they are gonna start charging 1 dollar for any extra tiny condiments. That's not good. You need 2 sauces for... the zucchini if you like it the way I do. Read more
Food super fresh , super sweet workers , 10/10 experience :3