Reviews for Subway in Hermitage, TN
The lady that works the day shift, and is there ALL the time (your only full time 40+ hrs employee). She is as sweet as can be,... and makes the order correctly - I surely hope you are paying her right and according to the rise of cost of living. Many placeshiring that would take her dedication and being reliable in a heartbeat. P.S. If you care for your employees well being, getsome cushioning mats on the line. Standing / walking for hours on end is hard on back and knees. Read more
Absolutely the worst subway in Hermitage. I've been there four times in the last couple weeks and I haven't been able to get one... sandwich out of the place. They close at 8 now even though their sign says 9 go in yesterday to try to get a sub and I have acoupon and of course they say they can't scan a coupon. And every other time they're just close before the time on the doorsays. Super bad experience their employees just blame it on their boss or the owner of the store. Read more
Placed an online order and after picking it up and taking it home my daughter was happy with her sandwich but I ordered a... breadless bowl and got a different protein than the rotisserie chicken I had ordered and the bacon was completely raw, or as rawas they received it before they put it on the salad. Absolutely disgusting and I will not be going back, check your proteinsbecause apparently they don't care. Read more
the worst subway on the planet I went three different times and two times the system wasn't working and the other time the... customer service was the worst on the planet customer service is at all time low I'll go to the grocery store and buy my owncondiments and make my own sandwiches it's cheaper and healthier Read more
Walked in to grab lunch since it?s pretty close to my job site, and I was in a timely crunch. There were only 3 other customers... in front of me, and one was finishing up. Staff member was complaining about working 6 days a week, 5 hours a day and making $8and some change an hour. She looked up at the people in front of me and said ?you two have been standing there awhile, are youpaying cash or card?? Never acknowledged me. She finally started taking their order, still complaining about work, and aninspection they had this morning. Stood there for nearly 15 minutes - another customer walks in. She asks THEM if they?re payingcash or card, to which she added ?our machines are still down , I can only take cash.? I stood there that long for her to nevermention this, never ask me anything, no signs posted, nothing. I just left because I didn?t have cash on me. Customer servicetraining is needed desperately. Read more
Employees do not wear masks around the food, they do not wash their hands, they just put on gloves and assume that?s good... enough. They do not clean the cutting knife in between sandwiches, they simply do not care. Today I went in to get sandwichesfor me and my coworker and I had to turn around and leave after witnessing all this. There were two female employees in there.The manager/owner wasn?t there, they both had their purses on the counter and had no masks on, talking about their dislike oftheir job and who else in town was hiring.. Read more
No complaints at all.. got me in and out swiftly.. and the only subway that I?ve been to around here not strictly staffed by... foreigners, which typically leads to communication barriers!! Read more
Decent place sadly there is no ac in the building and there was one rude employee named Shelby but the Teresa on the other hand... helped me out she was the best if it wasn't for her I wouldn't have gotten a good experience she made the experience eatingthere better Read more