Reviews for Domino's Pizza in Hermitage, TN
I haven?t ordered from this location in over a year or so, but I?d thought I ?d give it a try again. The delivery driver brought... the wrong order to my home, and the only explanation provided when asked about a refund was ?I must have been given the wrongorder?. I called the store and was offered a refund or to remake my pizza. I chose to have it remade, and delivery was promisedin 10-15 minutes. The same delivery driver returns with a lukewarm pizza. Obviously my pizza was not remade. Additionally, therewas no receipt on the box. I had to drive to the store, where the manager questioned if this was delivery order?!!? I wasultimately refunded my money. I ordered pizza fro a local spot that got it correct upon delivery and piping hot. Will not beback. Read more
Haven?t had Domino?s in well over a year or longer. Being in the neighborhood, we decided to give it a try. Loved it! Everything... was hot & really fresh! Got pizza & the cheesy marinara with Parmesan bread twists & really liked it. Definitely will orderagain. Read more
I ordered the pizzas by phone from a call center with a lot of background noise. The call taker was polite and spoke... English. The call taker did not put the 20% discount on the order that is currently being offered. At the store, it was cleanand I saw an employee clean between pizzas coming out of the oven. There is a driver there, a big guy, that should be inmanagement. Polite, and he gives a great effort taking care of the customer, smiling the whole time. Good job Dominos! Read more
Ordered a cheese pizza for my neice?I get home and she says uncle that was a weird pizza! No sauce?!? I called and started being... sworn at and hung up on..upper management is no help. Good luck but I?d stay clear from this company and the local managementaround this location Read more
Hadn't eaten at Dominos for years. Thought I would give them a try again. Large thin pizza was alright for $5.99 but the 6ct... wings and Philly Sandwich for $5.99 each was terrible. The wings tasted like they were freezer burnt and the Philly Sandwich hada thin, I mean thin layer of beef. Then when I called customer service I was 39th in line. Then I called the store, got themanager, I told him my concerns for about 2 minutes, then he said he had to answer another call that was coming in. I just hungup. I'll never go to Dominos again. Read more
This location has very good general mgr. His name is John. John is very responsible mgr. and takes care of his customers not... just that but he takes care of the brand name customers. I was missing Pizza from another Domino?s store, once I mentioned it toJohn he approved replacing it for me and that?s not all; The pizza I got from this location was the best Pizza ever I got fromany other Domino?s stores, This is a fact. Also, The rest of the mangers in this location, taking care of the customers isPrimary goal. I recommend this location , you will not regret it ever. Read more
This might be the best Dominoes I?ve found to date. I?ve been genuinely impressed from time to time how good the pizzas are. I?m... not sure what they?re doing different, but the pizza is typically cooked perfectly and the cheese and sauce is always on point.Good stuff. Read more
Had technological problems with the app and called to make sure I wasn't charged for an order that didn't look like ot was... placed. I called and was told that there was an order in. Over an hour later I called back because I never recieved an order. Iwasn't mad I just wanted to make sure I wasn't charged. Every time I called back i was hung up on and then also hung up on as Iwas talking to the manager there. I didn't mind not getting my order but having 6 pending charges on my card from tech issuesand someone telling me that an order did go through, then calling back to find out it didn't, then being hung up on each timewas not a good experience. It could have been fun with better customer service but I was hung up on more than once while I wasasking for help. I'll still get pizza from here but this was a bad experience for me. Super disappointed for the way I wastreated. :( Read more