Reviews for Burger King in Hermiston, OR
I never write reviews but I?m very disappointed in the night crew, my family walked into the dinning room 3 hours before... closing, as we walked in one of the girls was very loud and disrespectful to the staff, and she was well aware there wascustomers inside. After we ordered we went to get a table and every single one was filthy, my husband asked to get one cleanedand the night manager was annoyed, claiming they were about to close, when they had another 3 hours, then when an elderly couplecame in, the manager took their order and wasn?t paying any attention to them, the manager was more worried about how manypeople where walking in. Burger King really needs to re-evaluate its employees and management, they are very disappointed andunprofessional Read more
The customer service is not great. No one greets you when you walk in or at least say ? I?ll be right with you?. Is no one... teaching the new generation customer service. Managers need to get on it. Read more
No pop in the machine, cashier would not give a receipt, and put the change on the counter. Unbelievable!!!!!! We got a meal... and ended up with water. Read more
Just a quick bite while traveling. But a Whopper sure does taste very good!
Called in talked to Blanca explained we ordered 2 combos one came with tomato order took 20mins to come out and my whooper patty... was pink called ask to replace order couldn't understand her the phone sounded staticy I told her my wife would explain once shearrived with recipe she only refunded for one burger. Please get a better land line sounds like a toaster so you can betterunderstand customers. Read more
Very disappointed with this BK and probably won?t be coming back for a while. A couple months ago my family went through drive... thru and tried to use a coupon for the Family Bundle meal. The lady on the speaker acted like she didn?t know what we weretalking about and and acted like she couldn?t hear us. Repeated three times and she said she still couldn?t understand us. Gottired of repeating ourselves and we?re practically yelling that we had a coupon and asked if we could just order at the window.She snapped at us and very rudely said ?Don?t yell at me!?. Then she refused to respond to us so we just pulled out. Usually Iget the whopper meal and ask for no mayo and 9 times out of 10 they just cover it in mayo. Also the soda in their machines isalways flat and they rarely ever change it. Just recently I went in and had to wait 10 minutes to be served. The dude at theregister acted like he didn?t want to serve me. He kept getting my order wrong and I had to tell him five times before he got itright. I had asked for the whopper meal to go and they forgot to give me my fries but I didn?t realize until I got home. Theyreally need to step up their service and quit hiring slackers. Read more
Normally I'm not to critical of this place. But this is the fourth or fifth time I've ordered something and I got something else... entirely. The food is usually good but I don't want my orders to keep getting mixed up. Read more
The Pendleton OR restaurant. Not happy at all. I ordered online for myself only. 10 minutes later I was the 5th car in the drive... through line. 30 minutes later (no exaggeration) I got my order after the lady at the window tried to give me the order of thepeople behind me. Not good customer service at all. Read more