Reviews for Subway in Hendersonville, TN
My goodness I had to repeat what I wanted 10 times... I don't know if it is the language barrier or the fact that he has an air... pod in his ear playing something but Lord have mercy! I don't understand what is so hard about a bacon only sandwich. And theneverytime I would try to conversate with him he kept say huh? What? Either you can't hear my loud voice or you have musicplaying in your ears.... and then when he starts to ring up my purchase he starts talking in a different language and there isno one around so he was clearly on the phone the entire time I was placing my order... I finally made a comment "can you nothear me?"... you can't hear people if you have Bluetooth in your ear!! Where is the customer service??? Where is theprofessionalism??? I will not go through that mess again.. location in Goodlettsville on long hollow by the Kroger is the bestlocation I've been too.. with as many locations there are in my city I have to travel to the city next door to get a goodsandwich and good customer service! That's absolutely ridiculous!! Read more
Very poor customer service. Placed an order on the app at 11:15 to be ready at 11:30. Walked in at 11:26 and the employee argued... with me about not having my order in her system. Then finds my order and says I placed it a long time ago and someone else tookmy sandwich. The app still showed the order as being prepared. The only remedy the employee came up with was to dispute with mycredit card company. I won't be returning to this location. Read more
I asked for a kid turkey and cheese sub. She have my child a cheese and mayo sandwich. The young lady there is rude and has... absolutely no patience for others. Will not be going back. Read more
Okay customer service for a Subway. New menu items are just old menu items with one or two ingredients added. Flavor of the... sandwich was just kind of mid. Nothing really stands out from these new sandwiches. Read more
I give this place and the new promotion an A-. 12 new sandwiches. Brand-new menu. Totally new branding throughout the store. The... flavors are really top notch. Love this his new look. Video coming soon to Jack on the go show on YouTube. Read more
I never enjoy coming to this subway. Employees don?t care about customer service at all. They look sad and act lazy. I asked... what sauces they had and he lazily pointed to a general direction that I was supposed to figure out where the sauces are locatedand go look myself. Just rude. If a company wants business I expect to be treated with kindness and helpfulness. Gonna startgoing to the other subway in my area. Read more
Hard to sum up the experience in a few words, but Unprofessional, and rude would be a good start. For sale of this not being a... book I'll summarize the employee's were arguing with each other alot! There were multiple things they were out of and instead ofgetting more and restocking they just pretended they shook the parmesan, for example. It was awkward to say the least Read more
Ordered a salad. Delivery was great However, there were a few things left off of the salad.