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Reviews for Dunkin' in Hendersonville, TN

Sock 1 year ago
1

Choose what you want whether it?s a mobile order or a conventional one, and they?ll hand you a mystery product. Hunchback... blowing clouds out here in front, don?t even get my donuts Read more

Chloe Warren 1 year ago
1

The worst Dunkin? Donuts I have ever been to. The person in the front is super sarcastic and not nice. Every single time I have... gone the food has been disgusting and my order is always wrong. Please do yourself a favor and do NOT order the chicken biscuit.I took one tiny bite and realized that the chicken was bad and very rubbery. Read more

Tammy Long 2 years ago
5

They have come a long way with their coffee drinks. The cold brew with foam is great. My mom hates cold and sweet coffee... I... bought her one and told her to just try it. She loves it! Right now they have a coupon any size coffee drink (some restrictions)for $2 (w/coupon). Some Duncan's have a medium coffee drink (w/restrictions) for $2 without a coupon. Give them a chance...theyare cheaper than Starbucks! Read more

Rebecca Do?ru 2 years ago
1

It?s ridiculous that every time I?ve come here within the last SEVERAL months, they have been giving food out to customers with... NO BAGS. This is like fundamentals 101 of customer service and running a food business period. It?s gross and unprofessional tobe giving out food to customers without a bag. Not to mention it?s impossible to carry it all! If nothing else, being cheap likethis will slowly send them out of business. Simply get bags! You?re literally Dunkin Donuts! Read more

michelle Burkett 2 years ago
5

Ms Maggie made the most DELICIOUS avacado toast with roasted tomatoes She was so friendly and kind when delivering my food to... the window. This made my day! Going to This Dunkin? Donuts is the best way to start your day Read more

Holly Sparks 2 years ago
1

I understand places are understaffed but It is not that hard to have basic customer service skills and say ?hello, we will be... with you in a minute.? We walked inside to pick out donuts with our 2 year old and we?re ignored COMPLETELY for the 5+ minuteswe stood there and walked out. If they would?ve at least acknowledged our presence, we would?ve waited and ordered. That wasjust rude. Read more

Emi 2 years ago
1

INSANELY SLOW Every time I come here it takes about 45 min to get through the line. It takes about 5-10min for a person to... actually ask you what you want at the speakerphone, that is if you survive the 20 min line. I am not 20 min late for work?stillsitting in line. thanks. Also they don?t give you straws?. Save yourself the hassle and go to the Dunkin? 10min out?those guysare fast but like to give you watery coffee. Terrible experience? Read more

Hillary Holmes 5 years ago
3

Came through drive thru at 9:12, very friendly. ordered 3 dozen donuts and 2 boxes of joe. Received my donuts immediately, and... despite being the only person in the drive thru, I was asked to pull Forward and park so they could bring the coffee to me.This point I waited in my car for 10 minutes with no sign of coffee. Assuming I misunderstood I walked inside to offer to pickup the coffee. There were 4 Employees but no guests inside the building (And my coffee is sitting on the counter). Not oneemployee said hello or how can I help you, I was stared at and ignored. So I spoke up myself and asked if there is someconfusion I was waiting on 2 boxes of Joe from the drive-through. The response was a very bland "Yeah, I was looking for stirsticks" Re explaining the same thing I told a drive-through, I was on my way for meeting I was happy to take the boxes withoutstir sticks. Employee moved them to just barely within reach and walked away. No thank you no good bye no apology for the wait. For the amount of money I just spent, I expected something other than complete apathy. Read more