Reviews for McDonald's in Hendersonville, NC
I had brain surgery two years ago and have trouble speaking. Yes, you all were very busy, there was construction going on, and I... believe a wreck on the interstate. I had ordered some food items but gotten some of my words confused when ordering two lattesand was trying to have you remove the Equal you had added to our lattes, because they had also been rang up with sugar freevanilla syrup. I had not noticed this up until asking for the Equal and was trying to think which way to tell you we only neededone sweetener and what would be easiest on you all. However, when you asked if everything was correct, the only way I couldthink of to say was, "Yes, but we just need one sweetener in our lattes." I heard someone remark over the headset they were donewith this, and then the lattes were deleted. Then, no one would talk. We had been driving six hours that day and simply neededsomething stronger than coffee to finish the trip home. We were still at the drive thru. I worked 25+ years in customer service,sales, and store management. We had no computers when I started. Registers were basically oversized calculators. It would nothave taken a void, nor a "post void", nor verification of funds, nor a call to the credit card company, nor...despite havinglong lines at 30 registers. However, I know that clock is ticking, and if it had required something that might hurt your numbersor you had simply said, "Give me a moment here. I am just a little discombobulated.", I would have understandingly said, "I'msorry. It was probably my fault. We'll take them as is." But, since things were handled as they were, we decided the bestlearning experience would let you deal with a drive off, a bad review, and possibly a chargeback if you charged the card onfile. I guess I need to look. Read more
Staff could care less that people needed to get their food and go on about their day. Un motivated to step it up and take care... of the customer Read more
When a cashier rush you thru your order and she says "what else ...what else ...first window!" Like come on be nice you getting... paid to dot his job! Read more
The man handing out the food at the second window is the most unfriendly person I have ever met at a restaurant. I said good... morning to him. No response. I said "Have a great day" when leaving. No response. Just rude. Read more
Saturday morning hotcakes love em and mickey Ds always great this restaurant.in Fletcher mt Home nice and has done in started my... Saturday off with great Breakfast Read more
Food was good and hot. Service was quick, employees nice and order was correct! Still no indoor eating, drive thru only.
Very friendly, the chef came out a couple times to see how everything was. Cornbread was delicious. I had the pulled pork which... was good and the regular bbq sauce was very sweet. My daughter had the pulled pork plate and my son in law had the ribs. He saidthe ribs were mediocre. I will return. Read more
A few order mistakes but they fixed it. I didn't like they did not have condiments available for me to grab. Employees at any... McDonald's is hard to get their attention so I just did my thing and got condiments myself. Overall, for a fast food place itwas okay. Read more