Reviews for Pizza Hut in Henderson, NV
How did they think sending this out for delivery was okay!!! Everything was burnt! A waste of money. And now I have to go spend... more to buy more food because this is non edible by being way too hard Read more
bad service, cold pizza and greasy wings. over $50 bucks wasted! We received notice our order was canceled, after half an hour... trying to reach them, we drive to the store. we are told they do not answer the phone while only two of them are working , andour order was on the way ( half an hour after the delivery time, and almost an hour after the order was " canceled") We rushhome to find the delivery guy there. it is now 6 pm on an order that was placed a little after 4. the pizza as noted was coldand the wings cold and greasy. will never order from here again. ps The manager told me they were unable to refund my orderbecause that privilege's has been taken away from him. Read more
Horrible food quality- 20 mins late for delivery- moldy chicken wings, burnt crispy dry pizza melt and bad customer service!... ?Manager? Jennifer was anything but helpful and can not post pictures of the so called food I received - trying to post Read more
Such rude service I called in to cancel a carry out order 5 hours before the order had to be made and the person on the phone... was so rude. I could have easily let them made the order and not just pick it up but I wanted to be nice and not have them wastetheir time making the food , so rude train your employees better Read more
Not worth your time ordering from this location. Called 7 times from 2 phones and got a person that didnt know what he was doing... and kept me on hold for almost an hour. Been ordering from Different PH for almost 20 yrs and this one incident completely mademe lose my appetite?????? Read more
We ordered two different specialty pizzas on July 22, got delivered one INCORRECT pizza entirely, called as soon as we saw it... was wrong and were told my Jennifer that we would be credited for the one incorrect pizza. Forward to today, August 4th, wecalled again to ask why the credit is still not showing on our account, only to be told by the manager, Jason, that there'snothing they can do, "we can't credit you nor give a replacement pizza, all you can do is dispute the charge" How do theemployees not know to verify the physical orders to what is on the receipts to ensure accuracy?! It's their mistake and theywon't correct it. I'm sure this is not the only mistake they've made. Do not buy from this location! Avoid this place! Read more
Literally have been waiting 3 hrs for my pizza to be delivered and i live up the street.. i have called 6 times, and kept... getting excuses ?now nobody is answering the phone.. DO NOT RECOMMEND THIS LOCATION smh Read more
Unfortunately I had a terrible experience, I placed an order for 2 pizzas with an additional 5 dollar fee that you guys charge... for delivery from a tip I gave the gentlemen who delivered it I received half my order correct one pie was wrong I ordered apineapple and jalapeños pizza received a pepperoni and pineapple I tried addressing this matter over the phone I was quicklyanswered when I ordered but when I told the gentleman I had a problem I was put on hold for 15-20 minutes just enough time forme to drive over to Pizza Hut and too see not a single phone ringing when I walked in even though I was on the hold this is abit ridiculous considering I paid extra money for a delivery fee but I?m here really took away from the convenience of thedelivery. I don?t normally care for anything in return but not a single employee hd any sympathy for it besides oh ok get you anew one oh and an additional 20 minutes to bake aside from the 30 I waited for delivery 20 to drive and now 20 to cook Read more