Reviews for El Pollo Loco in Henderson, NV
First time customer. Staff was friendly and helpful. Food was fresh and good. Chicken was crispy, rice was fresh and moist. ... Mac and cheese was creamy and good taste. Will return Read more
I?ve been going to this location for years and have seen many changes. The newer managers Yanira and Melanie have made a huge... difference. They really care about their customers and everything about this El Pollo Loco location has gotten so much better. Read more
Love this location. When it's not super busy, if you dine in the Grill Masters will come out and ask how you like your chicken.... They take pride in their work! I have NEVER had anyone at a fast food place come see if we liked the food. Kudos! We love yourCrazy Chicken! Read more
Pollo Bowls are awesome. Served with thigh meat now; however, if you want breast meat simply ask and there is a slight up... charge. They are always a 5 star when the meat is fresh off the grill. Read more
Horrible experience. Waited in the drive thru for over 30 min. Food was old and nasty. It seemed like there wasn?t enough... workers. Out of basically everything. Unacceptable. I won?t go to this location again. I honestly want my money back. $24 downthe drain and I could barley eat the food. Double chicken salad had 3 pieces of chicken. Read more
This is the last time I'm going to this one. Last time I was there they were out of what I wanted. They were getting it from... another store. This time I get home, my order is dry, the avacodo is brown and lettuce. Double meat looks short. They didn'thave any pico de Gallo. Ugh!! Smh. The people are friendly. I went through the drive thru Read more
This location consistently messes up our order and the food isn't always great. Last night, I specifically asked if we could... have salsa. "Oh yes, absolutely!" Did we get salsa? No... This is a picture of the larger order of guacamole. It's a littleover half full. I like El Pollo Loco but, will not visit this location again. Read more
Used to be a favorite. No ambience anymore, inexperienced cust svc clerks who've lost the art (or dont earn enough to care),... food seeming skimpier. Havent replaced salsa bar - miss it. Ridin into the sunset in my view. At least with me. Read more