Reviews for Einstein Bros. Bagels in Henderson, NV
If I could give 0 stars I would. Where do I begin. First off their manager ?MARY? is absolutely the one responsible for her... nasty rude employees. She follows no short behind her employees she allows their behavior BIG time! This company only makesmoney simply for good coffee and bagels the people they choose to work in their locations especially THIS LOCATION are trash.They?ll put NO cream cheese on your sandwich, their mess up your coffee any way possible if you let em. Especially when it?ssuper early in the morning the more early the more likely they are to mess your entire order up. Ensteins bagels is not what itclaims to be. It?s definitely not classy anymore and I spend 17$ a day there. I?m done I?ll find a new spot don?t want theirfood and I don?t wanna give my money to this company any longer. Beware of MARY Read more
I ordered a toasted lox plate. Half way through, I noticed it wasn?t toasted. I asked for just a toasted bagel to move the lox... and tomatoes on the new toasted bagel, but to my surprise, Mariana made me a new order, no questions asked. It was delicious.Thank you , Mariana., and the whole team. Read more
Staff was unfriendly. My husband's sandwich had brown lettuce. My tomatoes on my l is sandwich were soggy and slummy. Ben coming... here g or years. Today made us know that we won't come back to this location. Also trash every where outside. Read more
This place has great bagels and sandwiches. The manager is very nice and seems happy to serve customers. I give 4 stars instead... of 5 is because when there's a line, customers have to stand and hold the door opened. It would be better to have stanchions.Not a huge deal, just annoying. One other reason is the last time I went my sandwich was super sloppy. I think the person thatassembled my sandwich was new, I'm not sure. I had to unassemble and reassemble it. Overall, I do like this place. It's betterto go in instead of ordering delivery because the order some how gets messed up. Read more
Came in to audit this location and their service today. I've lived in the area of this location for over 12+ years now in... Henderson and have previously ate at this Einstein bagels intermittently throughout the years, and safe to say its never had agood reputation so I had high hopes for today. I entered this location about 1PM just 1 hour until their 2PM closing and theyare cleaning like crazy to be done with their day on time, this is normal and fine. Sometimes in the past this seemed to haveimpacted the speed of service even with 1-2 customers waiting on simple orders observed like "A bagel with cream cheese" andnothing else. I entered as a simple order as well a hungry patron looking to get only a bagel with cream cheese and a coffee togo real fast for a quick bite. The cashier I worked with was young and seemed new to this location maybe, however, heaccurately entered my order for the bagel only. When asking for a regular coffee he confirmed that they did not have any (hot)coffee so I asked can we do an Iced one instead? He said yes. Not sure if it was on purpose or if it was a mistake but he rungme up in addition to my bagel a Large Iced Latte for $4.89 which came in a cup smaller then most other large iced coffees wouldat competitors so I received less value and overcharged for something I did not buy. As he was making this selection I told himI only want an iced coffee so he confirmed with his coworker the transaction and the charge seen on his register and she toldhim "its fine just use that" in a hurry as she was making my "Black iced coffee" that I actually told them clearly multipletimes I wanted with cream and sugar. I carried on and paid the order as is even though the receipt was inaccurate andovercharged. At the counter I took a photo of the receipt and the coffee I received then added cream / sugar from their selfservice options. The creamer labeled "half and half" had a dirty nozzle unmaintained with dried up old creamer on it. I Read more
They have two different prices inside the store and I was charged the higher one. Meat tasted cheap (like it came out of packet... in a grocery store, next to the lunchables) and bagel was average. It left me desiring New York Bagels and Bakery. Facts!!! Read more
Stood in line over 12 minutes just to place my order, took additional 18 minutes to get my order and all I ordered was one bacon... and cheddar sandwich. The garbage is overflowing on the outside of the overall appearance of this location is terrible I triedto address the manager Marina and all I got was pushback as a change in the garbage out front was too much she stated (it?s nottheir responsibility) the doors are terrible the glass inside the location is dirty same with the inside of the cooler it?sfilthy they take no pride in cleanliness customer service was the worst. This place really needs a step up on how they presenttheir business and how they treat their customers and take responsibility with the issues that they lack. Read more
Love my E Bagels. I love the French Toast, Chocolate chip, Hash brown Cheese bagels I also love the Texas Brisket sandwich... ???????? I can only go on the weekends because I'm busy working, but I love Read more