Reviews for Chipotle Mexican Grill in Henderson, NV

Can?t get order right. Giving an attitude when they got the order wrong after I spoke up respectfully. Spoke to manager who... didn?t seem competent at all and gave the same attitude. Read more

I?m not sure what it is about Chipotle lately, but this is the third time I?ve tried this store and just can?t justify going... back! This is the amount of dressing that they gave me for my salad, which was topped with about 2 pounds of rice and 4 piecesof chicken. I get having portion control, but this is ridiculous and definitely not worth the money. Read more

I usually don?t have anything negative to say about the staff and certainly not the amount of ingredients given to me. Today was... a first. First off, was barely given any rice in a veggie bowl. Made comment it was skimpy. The worker put more and ask ifenough. Then she gave me a small amount of beans, I let it go. The next worker gave me almost no green pepper and onions. I saidsomething. She just looked at me and moved on down to the salsas. I made a rude comment. This was a first for me. She never didrespond. I requested the manager and was pleasantly accommodated directly and issue resolved. If you?re going to work with thepublic, at least make an attempt that you halfway care and you learn some. people skills or don?t work with the public! Read more

Someone needs to retrain there employees cause all they give me was half scoop for everything I ask for zero star!

I ordered a chicken burrito? The chicken looked old? The lettuce was all the way at the bottom which was soaked in water so I... wasn?t going to put that in my burrito and the customer service was slow. Overall it looked just dirty and not well-kept. Iwill not be eating there again ever. Read more

The steak they use is terrible, very chewy and inedible. We got two burritos and a burrito bowl, plus chips and guacamole. I... requested the salsa be on the side for both burritos but it was left off entirely. Very disappointed. Dinner was $33.87. I gave2 stars because it's a convenient location in a strip mall with lots of parking. Also the interior was nice and open. But foodand service could be improved! Read more

Ok I ended up going to chipotle tonight because me and my girlfriend missed our stop for Panda Express and we both were very... hungry. We got tacos my two were just wraped in tin foil no plate just in tin foil. My girlfriend?s in a type of box. A tacotruck could do better they put it on a plate then put tin foil on top out it. Also at the one on sunset would only charge me $7or $8 for one person they ended up charging me just under $22. Both my tacos were soggy like about to fall apart they didn?tgive us any napkins so that?s fun because now I have stuff on my right hand. I?m not going back here again only as a LAST RESORTand if I feel like having soggy tacos. Read more

Order for Mauri P#8HN-WA7 - Okay so this is actually crazy! Although the guac was horrible and had several avocado stems in it... huge chunks and not very well mixed I wasn?t going to complain. BUT THEN I?m eating my black beans and rice and LITERALLY THEREWAS A FOREIGN OBJECT IN MY FOOD THAT I HAD ALREADY PLACED IN MY MOUTH I PULLED IT OUT BECAUSE SOMETHING DIDN?T FEEL RIGHT AND IPRAY I DID NOT CONSUME ANYTHING ELSE BUT THERE WAS A LONG PIECE OF STRING THAT I ALMOST SWALLOWED!!!!! This is CRAZY I could?vechoked. There needs to be a major quality control check at this location. I?m not sure if I should get an attorney involved orif I should just let this go but I am beyond uncomfortable with this. The app refunded my order yes but something needs to bedone in place of this happening. I no longer feel safe ordering from Chipotle and will be sending this image and message to allcorporate. Read more