Reviews for Carl's Jr. in Hemet, CA
Ordered a Famous Star combo at the drive thru. I repeated twice that I wanted it with no Tomato and no onion. I got home and my... daughter took a bite, spit it out and had to throw it right in the garbage because it had tomato and onion on it. Would havebeen much faster to just stay home and burn $10.50 Read more
Unfortunately they no longer have weekly specials or monthly promotions. However they still have there double deals which are... not badly priced. There menu items are a bit on the pricey side ranging from $6.99 - $10.99 just for a burger. Add another twoto four dollars if you want to make it a combo. No matter what burger you order, nothing beats a charbroiled burger made whenyou order it. Read more
Never really had bad service here. The staff have been friendly. Their highchair was really dirty the last time I went and when... I asked the cashier if I could get it cleaned she cleaned it for me. This is supposed to be something that's deep cleanedregularly at food establishments but at least the lady was friendly enough to do it for me and she had a good attitude. Read more
Food is okay depends on day and who's on shift... I went back only 4 my son .. since they gave me food poisoning .. I called a... out rubber food and got total attitude 4 the young lady including her calling me some volger names just 4 calling in ... howeverafter today's visit this morning no they can keep it they messed my whole order up 4 getting what goes on breakfast burger likepotatoes and their promo burrito is tiny. They advertise big food but reality its kid size portions Read more
Tonight was the last straw for me. First when I pull up to the window they tell me that they are out of whipped cream for my... shake. No big deal so, I tell him that's okay. Then, when I'm handed the shake, it might as well be strawberry milk! When Iasked about it I was told "Oh, that's just the way they're coming out lately". I live about two blocks away and when I got homeboth burgers were stone cold. The Famous Star came with cheese and I'm lactose intolerant and the wife's Western BaconCheeseburger, the buns edges was so hard she ate the burger with no bun. This store is in serious need of some management! Theonly "decent" item was the soda that was completely flat! At least it was cold to match the food! Read more
My order was missing items, even after pulling around to the front to have it brought out to me, yet I understand mistakes... happen. The reason for the bad review was because I called to notify them of this and not a care was given by the employee. Notan apology or an understanding to make sure it doesn't happen with future customers. At the time around 11:20 it wassurprisingly not busy. I was the 1st car and one other customer behind me. Read more
This is the worst Custermer service I have ever had the front casher is very rude at around1152 to 1159 am this casher made me... want walk out .do to her poor language and poor attitude why dose Carl's Jr allow this type casher to work for them I ask thepublic to not show up around this time she husttle disrespectful and wouldn't give me her name I've been a loyal Custermer sinceI was a child and I've never experienced such ugly behaver that s angry Mexican lady needs to have more customer experience Igave them a star that's only cause I wanted to write this review .shame on her I'll be telling all my friends and family not tocome to new Chicago and Florida for service that's for sure five stars down shame on you !!! Corporate watch your videos on thisemployee .not good for buessnes Read more
Had bought a large combo with a burger and some sides had asked for freshly done...which they didn't do , the burger was all... saggy the fries warm not freshly done the chicken stars rock hard the jalapeño burger saggy...called in and spoke to Michelleand she said they would replace my entire meal...which I said cool, since it's there mistake it's only right to replaceeverything since the value of foo was nasty.... So I go in today and SUSANA WAS SO SUPER RUDE RAISING HER VOICE AT ME AFTER ITOLD HER THE MICHELLE SAID MY FOOD THE I ORDER WAS GOING TO REPLACE, SHE MADE IT SEEM LIKE IF I WAS LYING, EVERYTHING THE WAS ONMY RECEIPT WAS SUPPOSE TO BE REPLACE WHICH I THOUGH BECAUSE MICHELLE HAD TOLD ME SO, BUT APPARENTLY JUST THE BURGER AND THECHICKEN STARS . TO THE DISTRICT MANAGER PLEASE CLEAN UP THIS PLACE PEOPLE LIKE SUSANA SHOULDN'T BE WORKING THERE . SHE DOESN'THAVE NO EXPERTISE IN CUSTOMER SERVICE. Read more