Reviews for Jim's Restaurant in Helotes, TX
?Re-introduced? my mother in law to Jim?s. Typically I would do a brunch omelette, but went for the Paddy Melt today. Great... rye, sweet onions and some great beef. ?Them rings are the things?. Lower score based on overall cleanliness and upkeep. Hardto pick the best time for repairs and upkeep on a 24 hours restaurant, but you just have to choose and get stuff done. Bathroomcleanliness is a big issue here. Read more
What a great experience the food was super warm tortilla soup was great the burger was great and the friendly staff was even... better Thomas was amazing lucky to have him. Burgers come out well done. Read more
I have been to this location a few times and never had any problems whatsoever until today. The way I see it if you don?t like... your job then get another one! The customer service was down right disrespectful. I?d ordered breakfast with sausage and a sideorder of biscuits. When I received my order it had bacon. I guess the waitress didn?t like the fact that I told her I wantedsausage not bacon and before I had a chance to ask about the biscuits she takes off. She comes back with my eggs and one sausageand takes off again before I can even say thank you or even ask about my missing item. I decide to wait a few minutes to see ifshe was coming back with my biscuits she never came so I flagged her down. I asked ?shouldn?t it be two sausages and not justone?? (As this is how I?ve received it before in the past). She told me no it only comes with one and I tried to explain thatI?ve always received 2. She didn?t care to hear anything I had to say or give me the chance to ask about the biscuits and walkedoff saying I can talk to the manager. I thought for sure the manager would be more polite and reasonable but nope I was wrong.He too never gave me the opportunity to speak or even ask for my biscuits. Displeased by the these two I told them I was notgoing to eat here anymore and started waking out. The manager didn?t even care and said ?go I don?t care. I don?t have time forthis? My dad liked this place so I will be finding another place to have breakfast with my dad. Read more
Yeah baby, I'm back in my happy place! I commented on how our local Dennys was not doing the "Club Sandwich" as that franchisee... chose to remove it from the menu. In comes Jim's Restaurant to the rescue. Oh, and Dennys, Jim's throws in a quarter slice ofpickle on your plate. Game Set Match. Clear winner... JIM'S! and the pies at the entrance, clever. I had to have that BostonCreme Pie. I was clearly hungry and Jim's was my happy place. Thank you Jim's. Great service as always too. Read more
Food was very good and service was as well. Haven?t visited in a long while. I appreciate having breakfast at noon here :) ... Jim?s did not disappoint. Chicken tortilla soup was very good as well. Tried the soup for the first time and would come back forit. Read more
Well we decided to go after church , there were 11 of us we know that when we are a big group that we usually have to wait to be... seated not a problem. The young man that seated us was so kind. I want to thank him????????They sat us in three different tablesas to accommodate us which was OK. But our waitress Jennifer was rude, never smiled, and had an attitude with me when I toldher that we?ve been waiting 45 minutes for food and she said no you?ve only been waiting 30 minutes OK, she never smiled whenshe came to our table she just wanted to know what you wanted to drink???? did not greet us with a smile or anything, I thinkshe didn?t want to wait on us . I think Customer Service goes a long way and Jennifer needs to be trained. I noticed on anotherreview Jennifer was not nice to her customer either???? interesting !! If you notice my eggs Benedict I took a picture becauseall of our food that came out was cold or undercooked , my eggs Benedict the eggs were hard-boiled as you can see in the picture. I didn?t bother to complain about the cold food or the hard boiled eggs on top of my eggs Benedict because I didn?t think itwould do any good. I don?t think we will be turning returning to Jims again at least not to this location. I did leave her a tipbecause that?s who I am , but I do think that Jims needs to train their employees on Customer Service. Read more
I stopped in for a late dinner (8 pm) and even though the restaurant was almost empty we waited for a table. That wouldn't have... been a huge deal except then we waited 20 minutes to order drinks which took just as long to get back. It seemed like thewaitresses weren't getting along well and no one wanted to wait tables. The food was so-so. I can't see myself ever wanting togo back but my boyfriend loved the pancakes, maybe burgers just aren't their specialty. Read more
Outstanding steak and egg very well cooked very well seasoned. First time in San Antonio Texas first food amazing. Everyone... excellent service. Read more