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Reviews for Dunkin' in Helena, AL

E C 1 year ago
1

About a third of the time their bagel has essentially no or very little cream cheese on it, has happened to us repeatedly. It's... upsetting because my young son loves getting this item and now I have to sit at the window and open up the package and make surethere's some cream cheese and half the time ask them if we can actually have a fair amount of cream cheese so that we can eatthe entire bagel. It's just unnecessary. Train your staff in consistency. I wish y'all would bring in a district manager fromMassachusetts, where they know how to run a real Dunkin' Donuts and show you all what to do with the food items. Half the timenow when we drive by and my son asks for a bagel I just tell him that the store is closed so I don't even have to deal with it. What a bummer, I was so glad to hear that Helena was getting a Dunkin' Donuts. Read more

Terri Gossett 1 year ago
1

I have stopped here several times at various times of the day. They NEVER have my favorite donut. The case is always filled with... stuff nobody wants. If something is a best seller perhaps you should make more. It seems common sense to make more of theproduct that sells. Unfortunately that must not be store policy. Guess I need to find a recipe and do it myself. No reason tocome back here. Read more

Alyssa Oliver 2 years ago
3

Friendly service...but very disorganized and unefficient food expediting system.

Clyde Sampson 2 years ago
5

Allways great service coffie I love it thanks .

BILL SMOKE 2 years ago
1

First time no donuts next no bagels last time..old,cold and stale. Will not be next time.

AdvocateGwen Brown (Advocate2022NAL) 2 years ago
4

I love what they have to offer. A little bit more time of listening needs to be taken when a customer is ordering. I had a... little bit of confusion so I received an incorrect size at no cost to me. If they don't repeat back your order, I would suggestyou do. I enjoyed my drink and will be back. Read more

shaquita Pruitt 2 years ago
1

Second time buying a different breakfast sandwich. The bacon was burnt and the croissant was over cooked and hard.

Chris Umberger 2 years ago
5

Fast service, friendly employees, enjoyed our tea and coffee, breakfast sandwiches and donuts!