Reviews for Tim Hortons in Heath, OH
Very nice lady working the drive through line tonight. Made my kids some of the most perfect looking glazed donuts with... sprinkles. Threw her a curve ball and asked for lightly sweetened ice coffee at the pay window because we forgot to order it andshe made the adjustment with a smile. The coffee was perfect too. Great service!! Read more
The lady taking the order was extremely patient with my child who doesn?t come often so doesn?t know the menu. I Said I?d pull... around and wait for hash browns to cook as I?m waiting for the grocery store to open and there was no line in the drive thru.Didn?t need to pull around cause they pulled the hash browns before they were fully cooked my bacon is also raw as can be andstill pink on my everything bagel, my egg and cheese are laying inside the wrapper. My daughters bacon is also raw and pink. I?mreally disappointed this is my daughter?s first impression of your food. Read more
Went to drive thru . Ordered 2 oreo ice caps. The whipped cream on my fiances looked funny way was laying on the cup. He showed... it to the employee she didn't say anything. Got home halfway through the drink. He says what's this in my cup? The tip to thewhip cream can was inside his drink He drank half of. Not to add who all touched that tip b4 it ended in his drink. Tried tocall the store. They don't seem to answer any phone calls either. Read more
These employees do not know what a chocolate glazed donut is, despite its being shown on the menu with the name next to it. And... I ordered a croissant sandwich and the gave me a sandwich with 2 English muffins as buns. And it took probably half an hour toget the food. This store is disrespectful to such an amazing chain. Read more
Ran in to pick up a quick breakfast and planned on using the drive thrugh, but it was pretty long so we decided to go in to be... quicker, we were there for several minutes before someone left the to go area to assist us. The poor guy looked exhausted andover worked. It took him several minutes to get our order together because he kept having to help the people working the to gowindow. But the food and coffee were good. Read more
I was sitting in the drive thru for over half hour before I even made it to the speaker. I sat another 7 minutes with no... greeting to take my order, so I pull up to the window to place my order. The lady asked what I wanted. I ordered my drink andstarted to ask for a specific donut. I was cutoff with we don?t have any donuts we are closing early. This was around 1:45. Ipaid 5.80$ for a drink that wasn?t even full and runny. I won?t be going back there. I?ll stick with the crew on 21st. Read more
I give up. This is the most convenient Tim Horton's location for me but from now on I will be going to the 21st St location.... Coffee is always watered down. And anytime I try to get a bagel and cream cheese there is hardly any cream cheese. Consideringyou pay as much for that as you do the bagel, it is extremely frustrating. Avoid this location. Staff is nice, but you won'tget what you pay for. Read more
I will never go back to this location again. The staff was very friendly, when you could actually order something they have in... stock. We usually get 1 farmer wrap and 1 loaded breakfast wrap, but they never have hashbrowns to make the farmer wrap (at like8 and 9 in the morning) and have been told a couple times if you order wraps you should do so ahead of time and just pick themup. I have tried that and they have canceled every order I have ever tried to order ahead of time (3x!!!!). It is not worth thehassle anymore. They are putting in a new dunkins donuts on 79 and will be taking my business there or starbucks. Absolutely theworst Tim Hortons location I have ever been to. Would rate negative stars if it was possible. Read more