Reviews for Jimmy John's in Heath, OH
I love this location because I can order online when I am running errands, then stop by the drive-through on my way home and my... order is ready, and I don?t even need to leave my car! The orders have always been accurate and the ingredients fresh. Irecommend the chain and this location in particular. Read more
Went through drive thru. The workers were super nice. Waited a little longer for my order because a new employee was being... trained so no issues for me. Keep up the good work. Read more
Food is always great, but this location typically handles the lunch rush very poorly. Literally half hour wait in the drive thru... to move 6 cars. The drive thru backs up to the street, so all of the delivery drivers in parking spots get blocked in withnowhere to go. They make you sit at the speaker for 5 mins before taking your order, delaying the process even more. Could bemaking so much more money during the lunch rush if they moved customers through more quickly. Read more
I don't suggest you order from them, as I have had several times items missing, costing me money. Last time they forgot my... pickle, this time my chips. Delivery takes 40 minutes to an hour. I uninstalled app, as I will never order here again. If youwant JJs, go in and order to make sure you don't waste money. Read more
Ordered from this restaurant and got delivery to be sent to my work. An hour goes by and I call to see why the online order... hasn't updated. Guy on the phone tells me there's been a call off. I state that I understand things happen and to just give me arefund. Going on over a week now and I've contacted the corporate office and they stated this location is a franchise and thatthey would reach out. Few more days have gone by and no one has contacted me. Guess I will have to dispute it with my bank. Stayaway from this location. Read more
I was actually disappointed. I was the only one in the drive thru at around 12 pm. I got the Lulu club, (go figure) but the guy... at the window was rude and short with me. I mentioned it was only my second time there when ordering. He barely said a word hadmy card inside for nearly the entire 5 min wait, handed me my food without even a proper goodbye leaving me confused. Then totop it off.. my giant sandwich was not cut. Its hard to share in the office when its not cut Jimmy. Read more
This place will not put items on the side. I asked for hot peppers on the side and they refused, said they had no containers to... put them in. I asked them to put them in a napkin, still refused. Ask for Manager intervention and he would not even come tothe window. In an age where most fast food vendors are working to make it your way JJ will only do it their way. Skip thisplace and go to Jersey Mikes, they have better subs, better service and they go out of their way to make the customer happy. Read more
The food was good. Wished they would of least cut it in half