Reviews for McDonald's in Hawthorne, CA
I think they ignore people trying to order inside. I ask to be helped and the manager says this isn't my area. I belong in the... back. Asks who's working upfront than walks away. Come back after I finally get my order taken to take someone else order. I hadto ask 3 people to take my order. Got a line going. Read more
The person handeling a difficult customer over the phone handled them very professionally and while multitasking . As a matter... of fact every time i come here i whitness rude customers and i notice the team handles these situations very well. Read more
It's clean. They get my orders right and the food is prepared quickly. The service staff is always friendly.
3.8 rating should really be unacceptable got a chain restaurant.... but I was hungry. The cashier said they were only accepting... cash.... weird because their WIFI was working just fine. Does this just happen at 2am? Seems weird. Missed our on my business Read more
In the drive thru I used a survey coupon for buy 1 sandwich get 1 free! I did not get the free sandwich and the manager didn't... want to honor the coupon. She tried to get me to purchase another sandwich in order to get the free one?? She eventually honoredthe coupon and gave me the free one. As I was driving away, I tasted my sweet Tea because McDonald's is known for servingLukewarm "ice" tea. It was not only warm but flavorless, it tasted like warm tap water. I took it inside to exchange it. Andlater discovered that the fish fillets were cold, dry and had barely any tartar sauce on them. Ms Donald's dropped the ballthis time :-)) Read more
This place is horrible. I usually go get coffee there in the morning and twice already I've had bad experiences. One time there... was coffee grind in my coffee and I called and nobody speaks English in that shop. The second time I ordered coffee with nosugar and sure enough there was sugar in my coffee I called and no one answered the phone. I will definitely not be going thereever again. And I called the corporate number that's listed on the receipt and they don't give a heck either. The woman couldbarely give me a response after I gave them my complaint. Read more
Went during lunch hour and they seemed overwhelmed. Very slow service. Lot's of people waiting to order inside and the drive... through was packed, but hey, everyone loves McDonald's. Made a very simple order: Double Cheeseburger, no pickles, and a largeDiet Coke. They went through the trouble of making the order, putting the special order slip on the burger, pouring the drink,then went right ahead and put pickles on the burger and gave me regular Coke instead of Diet Coke. What's the point of placingthe slip on the burger if no one is going to read it? First time at this location and probably my last. Read more
Went there for a vanilla milkshake and cinnamon roll. The lady at drive thru gave me a watered down milky drink in a soda cup. I... looked at her as I'm holding the cup out the window asking her what the heck it was. She says a milkshake And that they were outof whipped cream. She then handed me the cinnamon roll and closed the window. No "Thank you for stopping by" or anything fromher. So as I'm looking in disbelief at the window I see another worker making drinks and TWO cans of whipped cream in thecounter. So I call the girl back to the window, she ignores me until she can't cause there's a car behind me. When she opens thewindow I hand her the drink and tell her to please make me what I ordered, a medium vanilla milkshake with whipped cream in theproper milkshake container and lid. I pointed to the whipped cream cans and said thank you. She made it came back, gave it to meand said the other worker told her they had no whipped cream. Read more