Reviews for Domaine Du Vieux Couvent in Havre-aux-Maisons, QC
We stayed here for three nights and had a good stay. The check in was easy, with very welcoming staff. Our room had a beautiful... view, wonderful waterfall shower, and was very clean, it does however lack air conditioning.. which was difficult at times withthe heat we were experiencing during our stay. Unfortunately, we couldn?t keep the windows open because the islands are verywindy and the windows move on very flexible hinges? keeping us up at night. If the accommodations had AC, I would rate fivestars. We dined at the restaurant every morning, which was lovely! We also ate there one night for dinner. There was awonderful pianist. We ordered the cheese board for an appetizer, which was great. My husband had the seafood casserole,delightful. I had the tuna tataki, mediocre. It is very expensive, in my opinion, for what you get.. I would review pricing forthe dinner if at all financially feasible for the business as we did have much tastier fine dining meals elsewhere! Overallgood experience. Read more
I don?t normally do any reviews, good or bad. However after the experience that we had at this this location, I?m compelled to.... There is a multitude of reasons for my one star review, although it?s not worth the time to go into all the details. I can saythat we will never be back to this establishment. Read more
Service was poor to the point that for the 1st time in my life ? I left no gratuity. Server made numerous errors , my wife?s... meal was burnt , my daughters ordered duck salads and got tuna ? we had to turn back my wife?s meal . They came back with otherplates for my daughters . One of them is allergic to gluten and the server was told about this ? yet she was served regular bred. We had to fight to get water , we ordered a decent bottle of wine , yet had to serve ourselves. When desert came around , wewere thrown plates on the table and the server came back ( while we were still eating ) and she put the bill under my cell phone. Did not offer coffee or tea and she left . We were very nice to her and did not say anything , yet she seemed to not want tobe serving us . I did not leave any gratuity. Subsequently, I found Dénis the owner . I did tell him about our experience andfrankly it was not worth the over $400 before taxes and gratuity ? he was disappointed, yet did not offer anything . I was notlooking for anything , just wanted to let him know about our poor experience ? and personally , if this was my business ? Iwould have tried to save face .Unfortunately, one bag experience for one customer , lead to many others ? I don?t recommend thisrestaurant to anyone . Too many other on the Islands offer great service and value for a lot less . We love Iles de laMadeleine, yet Vieux Couvent does not desserve it?s reputation and you can get much better food in other small business thathave staff and owners who care . Read more
We stayed 3 nights in June/22. You certainly can?t criticize the views, beautiful dining room, and the restored rooms. However... for the big price tag with no amenities and no breakfast included?. Was somewhat disappointing. Think the owners should re visitthis Read more
A beautiful old hotel overlooking the sea and harbor. Transformed from convent to hotel, this turn of the century building has... been restored to modern form. It may be the nicest hotel on the islands. The hotel's restaurant is very popular and will requirea reservation if you decide to dine there for dinner: breakfast is included in the charge for the room. Wi-Fi was providedduring our three nights stay and worked perfectly without annoying daily hangups and re-registration. French is the spokenlanguage, but the hotel staff is very gracious about helping English speakers. Very highly recommended. Read more
This place is Paradise!!!! The view from the dining room and our room were breathtaking!!! The breakfast that was included had... great selection and quality. The dining room and drinks at the bar were first class too!!! The people who were customers fromthe islands and tourists like us were so friendly!!! The location is very central to all the islands and they were veryaccommodating of our tandem bicycle!!! The staff made our trip very memorable and they delivered the most amazing service!!!Special thank you to Jessica, Reginald, Frederic, Jennifer, Marie-Claude, Samuel and the behind the scene members of the teamthat we didn?t get to know your name!!!! You made us feel at home and we guarantee we will be back!!! Thank you!!!! Marcel &Melissa Read more
Surf & turf lobster tail was hard and dried like it rested for hours before serving. Half of lamb was fat. Wife dish of shrimps... were hard and cold. Took over an hour before getting our main dish after we ordered. Can not give more than one star for theprice we paid, it is not worth recomending. Read more
Wasn?t able to book room but if I ever come back this is where I want to stay. Did have dinner. service was excellent and... prompt, welcoming. Would highly recommend dinning here beautiful room. Amazing food. Read more