Reviews for Dunkin' in Hauppauge, NY
I asked for a cup with some ice, I just bought a bottle of soda. The staff said one dollar, I had bought coffee for the guys and... donuts. I said you must be kidding, the woman behind the counter said this came from her boss. I said fine, I will drink thewarm soda. So folks a word to the wise. Avoid Dunkin Donuts in the Hauppague industrial park I will never go there again Read more
They take forever, and I have to wait for orders I place 15-20 minutes in advance, which is absurd. They only get business... because they're the only coffee place on Adam's Avenue. Read more
They do not even deserve one star. The Bangladeshi lady on counter is very rude. The staff works really slow, they treat... customer very rudely... There should be someone to supervise them and check what they are doing. Read more
Maybe management so do a self check and look at the reviews. I have been coming to this location ever since it opened and won't... be coming back. Over the past couple of weeks the customer service is terrible and the employees just don't seem to care. Justthis morning 7/4 I was charge $12 for an ice coffee and a muffin. Mistakes happen, no problem but the cashier didn't apologizeor recognize her mistake,I had to carry the conversation, terrible. I won't get into the quality of food because that seems tobe a standard for all Dunkin donuts, it is what it is. I hope they make a change and realize the importance of good customerservice. Read more
Bad customer service! Extremely rude staff, would avoid and give my money elsewhere.
I have been coming to this DD for 12 Years. I used to love coming in and the attendant knew what I liked. Then I moved to the... online for efficiency to my morning. The new management is terrible. There is no need for me to wait 10-20 minutes for my orderwhen I placed it on line 10 minutes before pick up. They are rude and the place is dirty. Read more
The morning manager who is a woman and is there through the weekdays is extremely rude and unprofessional. Never really say much... to her but my order was incorrect one day and I explained to her that I did not order my coffee this way. She refused to look atmy order on the app and told me that?s what the receipt says so that?s what I get. I literally was talking to the wall whenanother employee was kind enough to give me what I ordered. The fact that she holds the title of a manager is disgusting causeshe has no social skills what so ever. She?s a miserable woman who needs to get another job if she?s so unhappy. Read more
Manager was very very unpleasant had a very angry look and could not hear what she was saying to me hard to understand accent,... then I realized she was asking if I wanted a bag for the donuts I said do you have a box she said no so then why are you askingme if I want a bag am I supposed to carry out 6 donuts in my hands? She was so nasty and rude that I took my coffee and donutsand quickly left and forgot to wait for my Bacon egg and cheese croissants I looked up the store when I got home so I could callbecause I paid for the sandwiches but the number on the web site for this store does not work it says the number is out of orderand it is to far to drive back today so I HOPE the manager remembers or believes me what happened so I can get my money back ornew sandwiches when I do go back that way ....She was very unpleasant and rude like she hates having customers and I have no wayof getting a new number to call store .... Read more