Reviews for Steak 'n Shake in Hattiesburg, MS
Atmosphere was awesome. Keeping with the holiday spirit. Sorry no pictures of the food because had eaten it to fast. They really... care about your experience which is very humbling. And even on my way out. They ask if the food was good. As if they didn'talready know!!! Love this place. A lil away from the interstate but well worth the few miles. Read more
Clean restaurant inside and outside. Bathrooms are clean. Personally wash hands before eating. Burgers are juicy and... delicious. Fries remind me of potato stix. However, bite into any individual fry and one can see the potato inside. Finishedit off with a nice thick side by side chocolate and banana shake. Read more
Great food Right price
I did a mobile order and 3 of my 5 kids meals weren't available. I wasn't notified until I called to let them know what parking... spot I was in. After talking to the restaurant on the phone it took them 25 minutes to bring my food. Once I got the foodpasses out I was missing two children's fries. BUT..... The food was great, everybody was happy!!! Read more
Got the grilled cheese and fries for the niece and she of course enjoyed it. I prefer the grill cheese from Five Guys more... because it has more of a buttery and cheesy taste to it. The Mac and cheese was decent for a fast food burger and friesplace. I got the Royale steak burger and chili cheese fries which was ok. They served it to me on a small place which I thoughtwas strange. Why couldn't it be served on a larger plate with my chili cheese fries. I wished the egg on my Royale was runningand not and over easy egg. The chili on my fries actually didn't have any meat from what I can tell and was all beans. Thecheese was like a nacho cheese sauce. Best part of my meal was the vanilla milkshake. Wife got the mushroom steak burger andparmesan fries which was lacking in flavor. The wife didn't care much for the mushroom burger or the fries also. The parmesanseasoning didn't add any thing to the fries in taste at all. Read more
Been here twice now, once when it had just freshly opened, and second time was last week. The milkshake is always good. Wait... time is high despite not many seated customers. Maybe that?s cause of the insanely long drive thru queue. At any rate, I thinkwith time they?ll get better at managing the wait times. The waiters and the hostess at the front have always been friendly andvery courteous. Read more
Some servers are sweet and kind, but our server was none of that. Her name is Gigi apparently (tall, tattoo on the right side of... her neck, very short hairstyle) but she has a terrible attitude, the kind lady who led us to the seat she yelled at her forseating us when she cleaned off the table and had her gone from seating people. Then she continued to get an attitude at us, gotall of our orders wrong and drinks. Then when we asked her can we have our drinks remade and she got even more of an attitudesaying, "I made this drink myself so I know it was made right." Our burgers weren't even able to be eaten because most of thepatties were beyond burnt and the only thing that was edible were the fries. And then when we asked for the manager she left anddidn't talk to the manager just went to another worker talking about it. One thing about waitressing is you need to be able todeal with people wanting the manager or saying that their order is wrong but she can't handle and a terrible attitude towardsus. Read more
Edit: just drove by at 7:30 p.m. and the place was closed! That?s several hours before their posted closing time! Very poor... management. Food was good. The place was clean. However, they only provided paper straws for the milkshakes. The paper strawsbecame soggy within 10 minutes, I couldn?t taste anything but paper, and the straw came apart in my drink. Only providing paperstraws for the shakes seems like a weird double standard, if you ask me, considering that everything is served in eitherstyrofoam or plastic. Read more