Reviews for Applebee's Grill + Bar in Hastings, MI
Amazing bourbon street chicken 10/10 recommend I do wish it had more shrimp though that would really be a plus. Reason for... Rating: The Staff was incredibly rude and impolite to both us and the people in front of us. We were second in line and theseated about 10 people before us and the seated a five person group before the people in front of us. (These were all walk ins)then after the 1st group of people left because nobody was seating them the staff badmouthed those customers in front of othercustomers. Read more
They were super busy when my friend and I got there but they were able to seat us right away. They were training a new waitress... and both were kind, they apologized about our food taking a little longer than normal, they were short staffed and slammed, theyhad managers working in the kitchen. The food was great and tasted super delicious, well worth the wait. I ordered the baconcheeseburger with a side of boneless wings. Read more
Applebee?s is Applebee?s, so this review is, like a few of my others, mostly about the staff. We came in at a pretty busy time... right before dinner, a five person table. The service was as expected time-wise, and every server and hostess we dealt with wasgreat! Our waitress got everything right and kept our drinks refilled and table clean, and when something minor was wrong withour desserts, she made immediate action to correct it, though her name slips my mind at the moment. I come here a few times amonth and can?t imagine the stress of being a waitress, which is why it?s amazing that all your staff here is so calm, kind, andgood at their jobs. I?ve also never had a real problem with a dish here, so good on the chefs as well. Read more
Celebrated my sister's birthday by taking a group of her friends to lunch. She and her friends are special needs people. The... staff did an outstanding job providing true hospitality. I managed restaurants for decades, and tend to be quite particularabout customer service. I can honestly say they exceeded my expectations, which is extremely rare. Not only will I return, butI will tell my friends and neighbors how awesome this restaurant is. Read more
Didn?t have high hopes coming in but the wait staff where amazing and our waitress, Rheegan, was fantastic she made our night... with her bubbly personality. She was attentive all night. Food was better then I?ve had there before. Steak was seasoned welland cooked just right. Read more
Never had an issue here. Serivce is always great here. Food is usually really good. Its also very affordable option & can't beat... the drink specials. Read more
Food was decent, It's Applebee's. Service was exceptionally slow, but it is a Sunday evening. 3/5 Updated to 1/5, came in a... second time. Artichoke dip came out cool (not cold, but definitely wasn't warmed up), burger was significantly over cooked,fries were dried like they sat under a heat lamp for 6hours. Server was happy to replace the fries and super friendly. When thefries came back out, there was a dead fly on the plate. The fly looks like it was definitely in the fryer. We were given 30%off our bill for the trouble. We will not be back. Read more
Miranda is the best and most hard working employee I?ve seen, not only is she friendly and very caring but is very professional... and good with problem solving skills. I had already ordered and noticed they had Oreo shakes, I was soon to be leaving and wastroubled that I couldn?t stay to drink my shake. The sound of a concerned customer traveled across the establishment to her keenears. She rushed to my aid to inform me that they offer them to go and she could start one right away. I think she needs a raisefor how hard she works to keep the customers happy. Read more